show 1 to 9 (of 9 software programs)
Dialfire - Outbound Callcenter Software
Dialfire is a complete call center platform for outbound & inbound telephony campaigns from the cloud.
Advantages are the last generation predictive dialer with blended inbound, full customizability of the complete campaign (workflow, mask, statistics, email, etc.) as well as total transparency through real-time statistics, personalizable reports, statistics, wallboards & listening functions.
Ready to use immediately after registration - no setup costs or monthly fees.
Turn your browser into a professional call center in minutes
Dialfire is a complete call center platform for outbound & inbound telephony campaigns from the cloud.
Advantages are the last generation predictive dialer with blended inbound, full customizability of the complete campaign (workflow, mask, statistics, email, etc.) as well as total transparency through real-time statistics, personalizable reports, statistics, wallboards & listening functions.
Ready to use immediately after registration - no setup costs or monthly fees.
authensis ACHAT
With the authensis ACHAT software, inbound and outbound calls can be organized significantly better. Thanks to the different modules, you benefit from good scalability and in-depth technological experience with this application.
Smarte Software für exzellenten Kundendialog
With the authensis ACHAT software, inbound and outbound calls can be organized significantly better. Thanks to the different modules, you benefit from good scalability and in-depth technological experience with this application.
FLINTEC IT - Automatic telephone reception with telephone exchange
FLINTEC IT is an automatic telephone reception system with telephone switchboard that has been specially developed for use in call centers. The program includes numerous functions that facilitate and improve telephone reception and switching.
Automatic voice-assisted telephone reception with call forwarding
FLINTEC IT is an automatic telephone reception system with telephone switchboard that has been specially developed for use in call centers. The program includes numerous functions that facilitate and improve telephone reception and switching.
Field Service Management - Tickets
The software enables you to set up a customer management system for customer service, which provides comprehensive information about the customer and the products used. The software supports you in integrating all relationships with potential and existing customers. For differentiated analyses and marketing actions, a database is available from which the required information can be prepared in a short time. In this way, you can increase your customer loyalty by identifying and serving customer needs and market demands.
Customer management forms the interface between customers and the company
The software enables you to set up a customer management system for customer service, which provides comprehensive information about the customer and the products used. The software supports you in integrating all relationships with potential and existing customers. For differentiated analyses and marketing actions, a database is available from which the required information can be prepared in a short time. In this way, you can increase your customer loyalty by identifying and serving customer needs and market demands.
CURSOR-CRM
Only those providers who delight their customers with the best service and highest quality can be successful in the long term. The basis for this are efficient processes and transparent information. CURSOR-CRM bundles data from the individual IT systems and makes any information available immediately. This enables fast response times for inquiries and competent consulting - both in the office and on-site at the customer.
Satisfied, loyal customers and long-term business relationships
Only those providers who delight their customers with the best service and highest quality can be successful in the long term. The basis for this are efficient processes and transparent information. CURSOR-CRM bundles data from the individual IT systems and makes any information available immediately. This enables fast response times for inquiries and competent consulting - both in the office and on-site at the customer.
SalesSupport
SalesSupport software includes functions for easy tracking of sales activities. With the SalesSupport tool for call centers, all customer calls can be tracked and evaluated. Reminder functions help to schedule the next call to the customer - online-based and simple.
Easy tracking of sales activities
SalesSupport software includes functions for easy tracking of sales activities. With the SalesSupport tool for call centers, all customer calls can be tracked and evaluated. Reminder functions help to schedule the next call to the customer - online-based and simple.
FLINTEC IT - Alert in the event of a breach of working time regulations
The software solution FLINTEC IT - Alerting in case of violation of working time regulations is a telephony or IoT solution for the automation of control mechanisms. Flintec automatically analyzes the collected data in real time. A direct link between the Flintec control mechanisms and a service desk ticket system allows a high degree of automation.
Software for time recording with alarm in case of violation of working time regulations
The software solution FLINTEC IT - Alerting in case of violation of working time regulations is a telephony or IoT solution for the automation of control mechanisms. Flintec automatically analyzes the collected data in real time. A direct link between the Flintec control mechanisms and a service desk ticket system allows a high degree of automation.
FLINTEC IT - Voice dialog system and voice portal
The Flintec voice dialog system or voice portal is based on natural and freely selectable dialogs. These include, for example, greetings, company name, contact person and so on. Speech recognition and speech synthesis are configured on a customer-specific basis.
Centralization and automation of customer service processes by telephone
The Flintec voice dialog system or voice portal is based on natural and freely selectable dialogs. These include, for example, greetings, company name, contact person and so on. Speech recognition and speech synthesis are configured on a customer-specific basis.
Cloud ACD
Cloud ACD offers you ideal tools for better customer service in your call center. Customer questions can be clarified by the appropriate consultant without long waiting times. The seamless link to third-party systems such as CRM ensure a perfect customer experience. The Cloud ACD works with any telephone system and integrates flexibly into your existing infrastructure. Multilingual accounts, integrated softphone, inbound and outbound capability and many other features are available.
The cloud ACD for better customer service in your call center
Cloud ACD offers you ideal tools for better customer service in your call center. Customer questions can be clarified by the appropriate consultant without long waiting times. The seamless link to third-party systems such as CRM ensure a perfect customer experience. The Cloud ACD works with any telephone system and integrates flexibly into your existing infrastructure. Multilingual accounts, integrated softphone, inbound and outbound capability and many other features are available.show 1 to 9 (of 9 software programs)
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