What is meant by Integration Management?
The term "integration management" refers to the systematic planning, coordination, and control of integrating various software solutions, systems, and processes within an organization or between different partners. The goal of integration management is to ensure that all systems work together seamlessly, data is exchanged consistently, and processes are optimized to provide a comprehensive view of business operations.
Typical software functions in the area of "Integration Management":
- Interface Management: Managing and configuring interfaces between different systems to enable data exchange.
- Data Mapping: Mapping and transforming data formats to ensure compatibility between different systems.
- Monitoring and Troubleshooting: Monitoring the integration process and automated error detection and resolution.
- Workflow Synchronization: Coordinating business processes across different systems to ensure a seamless process chain.
- API Management: Managing and monitoring APIs (Application Programming Interfaces) used for data exchange between systems.
- Data Transformation Services: Adapting and converting data to exchange it in compatible formats between various applications.
- Security Management: Ensuring data security and access rights during data exchange between systems.
Examples of "Integration Management":
- ERP-CRM Integration: Linking an Enterprise Resource Planning (ERP) system with a Customer Relationship Management (CRM) system to synchronize customer data and order information.
- E-Commerce Payment Gateway Integration: Connecting an online store with a payment service provider to enable payment processing.
- Supply Chain Integration: Integrating supplier systems to automatically update inventory and process orders more efficiently.
- Cloud Integration: Linking on-premise systems with cloud applications for shared data and functionality.