SoftGuide > Functions / Modules Designation > Customer ideas
Customer ideas

Customer ideas

What is meant by Customer ideas?

"Customer ideas" refer to suggestions, feedback, or ideas originating from customers of a company or organization. These ideas can pertain to various aspects of the product, service, or company and offer valuable insights on how products or services can be improved or further developed to better meet the needs and expectations of customers.

Typical functions of software in the field of "customer ideas" could include:

  1. Idea capture and tracking: Capturing customer ideas through various channels such as feedback forms, online platforms, social media, etc., and tracking the status of each idea.

  2. Categorization and prioritization: Categorizing and prioritizing customer ideas based on various criteria such as popularity, strategic value, potential customer benefits, etc.

  3. Customer engagement and communication: Providing opportunities for customers to share their ideas, provide feedback, and interact with other customers as well as the company.

  4. Transparent feedback process: Creating a transparent process where customers can see what happens with their ideas and how the company responds to them.

  5. Analysis and reporting: Analyzing customer ideas to identify trends, recognize frequently occurring issues, and gain insights into customer preferences. Providing reports and dashboards to visualize this information.

  6. Integration with other systems: Integrating with other systems such as CRM (Customer Relationship Management) or product management tools to facilitate idea exchange and implementation of customer ideas.

 

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The function / module Customer ideas belongs to:

Improvement suggestion system

CRM

Software solutions with function or module Customer ideas:

PLANTA portfolio
PLANTA portfolio
 
 
 
 
 
 
Plan your projects according to your business goals, identify risks
deLUXE-ERP
 
 
 
 
 
 
ERP | CRM | PIM | Merchandise Management | Business Intelligence - complete solution
Improve QM-Software
Improve QM-Software
 
 
 
 
 
 
Quality Management Software, CAQ and QM Solution, Risk Management
ClubDesk
ClubDesk
 
 
 
 
 
 
With the ClubDesk online club software, you can guide your club well into the future.
ProMode
ProMode
 
 
 
 
 
 
ERP / Enterprice Ressource Planning System / Merchandise management system
SphinxCloud
 
 
 
 
 
 
Create your online-surveys and dashboards
audius:RealEstate
audius:RealEstate
 
 
 
 
 
 
Component for real estate development, sales and management
SALES ASSISTANT (MR.KNOW)
Your digital sales representative and consultant
Projektron BCS - Web-based project management software
Projektron BCS – The web-based software for managing your projects
Show all 13 programs with Customer ideas