SoftGuide > Functions / Modules Designation > Customer Classification
Customer Classification

Customer Classification

What is meant by Customer Classification?

The term "customer classification" refers to the systematic grouping of customers into different categories based on defined criteria. The aim is to optimize customer management by developing targeted strategies for different customer types. This classification allows companies to better align their sales, marketing, and service activities with individual customer needs, thereby increasing efficiency and customer retention.

 

Typical software functions in the area of "customer classification":

 

 

Examples of "customer classification":

 

 

 

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The function / module Customer Classification belongs to:

Sales