SoftGuide > Functions / Modules Designation > Case Creation

Case Creation

What is meant by Case Creation?

"Case Creation" refers to the process of documenting and managing individual cases, requests, or incidents within a system.

Typical software functions in the area of "Case Creation":

  1. Case Recording and Documentation:

    • Creating new cases or tickets with relevant information such as problem description, priority, and status.
    • Recording details of requests or issues, including contact information and specific requirements.
  2. Prioritization and Classification:

    • Assigning priority levels to cases to ensure urgent requests are handled more quickly.
    • Classifying cases by type or category for better organization and handling.

 

The function / module Case Creation belongs to:

Healthcare and medicine

Software solutions with function or module Case Creation:

PUBLIC ASSISTANT (MR.KNOW)