What is meant by Care management?
Care management refers to the organizational and administrative management of care facilities and services. It encompasses all aspects of planning, controlling, and monitoring care processes, as well as managing personnel, finances, and resources to ensure effective and efficient care.
Typical functions of care management software include:
- Staff management: Managing care personnel, including scheduling, time tracking, qualification management, and training organization.
- Patient management: Managing patient data, including admission, care planning, documentation, and discharge.
- Appointment management: Coordinating and scheduling appointments, visits, and treatments.
- Billing and financial management: Billing for care services, managing budgets and finances, and generating invoices and reports.
- Documentation and reporting: Recording and managing care documentation, reports, and statistics.
- Quality management: Monitoring and ensuring care quality through audits, feedback systems, and quality reports.
- Communication and collaboration: Supporting communication and collaboration among care personnel, doctors, patients, and relatives.
- Resource management: Managing materials and aids, including inventory management and procurement.