What is meant by Call redirection?
"Call forwarding" refers to the ability to redirect incoming calls from one telephone number to another. This can be useful for forwarding calls to another location, department, or alternative phone number when the original number is unavailable.
Typical functions of software in the "Call forwarding" area might include:
- Setting up forwarding rules based on various conditions such as time of day, caller ID, or status of the called device.
- Ability to set multiple forwarding destinations for different scenarios.
- Automatic forwarding to voicemail or an alternative number when unreachable.
- Flexibility to enable or disable forwarding instantly.