SoftGuide > Functions / Modules Designation > Call history

Call history

What is meant by Call history?

The "call history" refers to a record or log of calls made or received from a specific device or phone number. Typically, call history is used to track past calls, view details of calls, and record who called or was called and when.

Typical features of software in the "call history" area may include:

  1. Call recording: The software records calls, including the phone numbers, times, and durations of the calls.

  2. Call logging: The software creates and stores a log of all incoming, outgoing, and missed calls to provide a comprehensive call history.

  3. Caller identification: The software identifies callers based on their phone number and links them to existing contacts to facilitate better call tracking.

  4. Filtering and search capabilities: The software allows users to filter and search the call history based on criteria such as date, time, call type, or caller.

  5. Call statistics and analytics: The software provides reports and analytics on call activities, including call frequency, average call duration, and other relevant metrics.

 

Are you looking for software for your company? We will help you with this challenging task free of charge! We will compare more than 64,000 solutions for you.

Learn more now!

The function / module Call history belongs to:

CTI

Software solutions with function or module Call history:

EcholoN Service Management Suite
EcholoN - holistic service management
HEINZELMANN Service.Desk
Helpdesk-Software / IT-Service-Management-Software
SERVICE ASSISTANT (MR.KNOW)
Your digital employee in service management
MService
MService
 
 
 
 
 
 
All-In-One-Software
authensis ACHAT
 
 
 
 
 
 
Smarte Software für exzellenten Kundendialog
Dialfire - Outbound Callcenter Software
In an instant your browser turns into a fully functional Outbound Call Center
Cloud ACD
 
 
 
 
 
 
The cloud ACD for better customer service in your call center
FreePBX
FreePBX
 
 
 
 
 
 
Freedom to communicate