"Business Processes" refers to the structured workflows and activities carried out within a company to achieve specific goals and create value for customers. Business processes typically involve a series of interconnected steps aimed at efficiently utilizing resources, minimizing costs, and delivering high-quality products or services. Examples of business processes include sales process, procurement process, production process, customer service process, and finance process.
Typical functions of software in the "business processes" area are:
Process modeling: Creating models, diagrams, or flowcharts to visually represent and document business processes.
Workflow management: Managing and automating workflow processes, including task assignment, document routing, and process monitoring.
Task management: Tracking tasks, deadlines, and priorities within business processes to ensure efficient execution.
Data integration and exchange: Integrating data from various systems and platforms to ensure seamless information flow between business processes.
Reporting and analysis: Generating reports, analyses, and dashboards on the performance and effectiveness of business processes to identify improvement opportunities.