Search result

EcholoN - From practice for practice - Whether for the help desk, service desk, incident, facility and asset management or IT SM in accordance with ITIL - EcholoN covers all processes for service, support and customer care as a central, process-based service management platform. Required functions and processes can be served from the standard or adapted to specific requirements. From simple mask customization to individual process design: EcholoN offers the possibility to do this without programming.

Sta*Ware BusinessNavigator is the basis for process-oriented, cross-divisional corporate management. ERP, CRM, project management and process management, e-collaboration, quality management, document management and business analytics, combined with industry-specific knowledge and simple, customized configuration of the system, ensure targeted, productive company management.Sta*Ware BusinessNavigator is industry-independent.

objectiF RPM ist eine gemeinsame Arbeitsumgebung für alle, die an anforderungsbasierter Entwicklung von Produkten, Software und Systemen beteiligt sind – vom Linien-, Projekt- und Produktmanager über den Business Analysten und Requirements Engineer bis zum Systemarchitekten, Qualitätsmanager, Tester und Entwickler. Schwerpunkte der Tool-Unterstützung bilden das anforderungsbasierte Projektmanagement und das Requirements Engineering.

Collaborate digitally, move more. Powerful for large projects and lean for small ones. PROJEKTA gives you an overview and transparency. From planning to realization to follow-up - in all project phases you have insight into the current project status at any time. Create offers, organize your documents, benefit from the simple and automatically controlled process flows for your projects. The billing of hours and lump sum orders is simplified with the billing module.

Woodpecker IT is a web-based request, issue or bug tracking tool. You can use it for performing request, version or bug management. Its main function is recording and tracking issues, within a freely defined workflow. Woodpecker IT helps you in increasing your efficiency; lower your costs; integrate your customers and improve the quality of your products. Woodpecker IT offers the functionality of a bug tracking system in combination with high flexibility that allows individual adjustments. Among other things ...

teamspace is an enterprise software with which modern teams work together efficiently and successfully. Network your team in the cloud and manage your business processes with practicality and foresight. From the sales process to project planning and billing to the management of customer data.

PLANTA project lets you keep a perfect overview of dates, resources and costs of your projects. Plan and control your projects systematically and you are always up to date with regard to the current project status.

authensis ACHAT is a leading omnichannel software suite for managing communication across all relevant channels. The ACHAT Suite handles all communication processes in the same way, whether chat, telephone, e-mail or social media. The modular solution can be perfectly adapted to customer requirements. The software is freely scalable (also across countries), starting from 10 agent seats up to 500 seats or more. The software suite is particularly easy to maintain.

PLANTA pulse is the ideal collaboration tool that facilitates collaboration throughout the company and between virtual teams. Regardless of location and time zone, team members can see what's new immediately. Tasks can be managed flexibly and projects can be planned agilely. Intuitive kanban boards, easy usability - with PLANTA pulse you have everything in view.

PLANTA portfolio for strategic corporate planning supports all phases of portfolio management, from the definition of evaluation criteria, through the classification of ideas, plans and projects, and their prioritization, to target and project monitoring. With PLANTA portfolio, you optimize your investment decisions and invest in the "right" projects in the future ...

Ticket System, Helpdesk, Servicedesk, Full-Service-Management, Incident- und Problem-Management. Neben dem Ticketersteller erfasst das System auch den Zeitpunkt der Erstellung, Personalien, Prioritätsstufe/Dringlichkeit, Problembeschreibung und eine Übersicht bisheriger Bearbeiter. Hohe Prozessindividualisierung, ein hoher Individualisierungsgrad und eine strukturierte und intuitive Benutzeroberfläche sind Kernkompetenzen. Service Level Agreements können abgebildet werden. Eingangskanäle sind: Self-Service-Portal, E-Mail Schnittstelle oder Call In Support. Self-Hosting oder SaaS sind möglich. Der Funktionsumfang ist bei Veränderungen anpassbar. Auch als App.

myPARM PM is a strategic, process-oriented multi-project management software with Gantt and WBS, time recording, budgeting, resource planning, invoicing, risk and opportunity management. myPARM RFS is a risk-based management/leadership system with balanced scorecard, portfolio management, programme management and controlling options for operational, tactical and strategic management levels.

Knowledge sets the base for efficient business processes, quality and therefore profitability! For an efficient collaboration with targeted and tailored distribution of information apply the suite of C.O.S. We are your experienced and reliable partner for a holistic, auditable and norm-compliant quality management system and all related modules.

audius.CRM Mobile Service is THE software for your technical field service! Based on Microsoft Dynamics 365, audius.CRM Mobile Service offers you an integrated service management solution with graphically supported, efficient workforce scheduling and resource planning. This is complemented by mobile data collection for your technicians. Increase customer satisfaction, reduce errors and duplication of work and increase productivity.