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EcholoN - From practice for practice - Whether for the help desk, service desk, incident, facility and asset management or IT SM in accordance with ITIL - EcholoN covers all processes for service, support and customer care as a central, process-based service management platform. Required functions and processes can be served from the standard or adapted to specific requirements. From simple mask customization to individual process design: EcholoN offers the possibility to do this without programming.

Management and documentation of all hardware and software assets over their entire life cycle. Linked to contracts, costs, allocation to locations, departments and cost centres, it is the basis for IT operations, planning, controlling and purchasing. Enables the inventory of virtual environments such as vCenter and Hyper-V and allows the hardware and software of the data centre to be managed. Since 2019, Asset.Desk also provides an overview of cloud usage and costs. One of the few SAM tools certified by KPMG since 2015. Allows mobile support of the processes of acquisition, goods receipt, inventory, IT operations and disposal. Interfaces based on REST services allow integration into any corporate environment, e.g. with ERP and helpdesk or similar systems. Asset.Desk makes inventory possible with barcode or RFID.

Thanks to its broad range of services and its flexible and moderate pricing, MService, the all-in-one software, is used by large international companies as well as small and medium-sized enterprises. MService has a modular structure - digitization can gradually integrate individual topics and modules within the company. The result is a naturally growing, comprehensive and centralized overall system into which other systems and apps are also optimally integrated.

ROBERT KNOWS is the industry-neutral software for managing any inventory assets. In addition to pure inventory management, there are modules for managing contracts, licenses and for reading and monitoring network devices. A helpdesk and a rental module round off the range of functions. Inventories can be carried out using barcode scanners and tablets. Thanks to its intuitive operation without costly training, the software can be used quickly.

Ticket System, Helpdesk, Servicedesk, Full-Service-Management, Incident- und Problem-Management. Neben dem Ticketersteller erfasst das System auch den Zeitpunkt der Erstellung, Personalien, Prioritätsstufe/Dringlichkeit, Problembeschreibung und eine Übersicht bisheriger Bearbeiter. Hohe Prozessindividualisierung, ein hoher Individualisierungsgrad und eine strukturierte und intuitive Benutzeroberfläche sind Kernkompetenzen. Service Level Agreements können abgebildet werden. Eingangskanäle sind: Self-Service-Portal, E-Mail Schnittstelle oder Call In Support. Self-Hosting oder SaaS sind möglich. Der Funktionsumfang ist bei Veränderungen anpassbar. Auch als App.

lizentro is your recycling app that allows you to easily and simply fulfill your legal reporting obligations under the German Packaging Act (VerpackG). lizentro enables you to record and bill your licensed sales and service packaging to all approved dual systems. Our app is available for Business Central 24.

PANBASE is a multi-client capable, browser-based digital asset management system. You can use it to record, organize and distribute large stocks of media files for your intranet or internet. Determine the access rights to your media files and use logging to determine for what purpose and by whom assets were requested. With PANBASE, you have a powerful tool for the logical organization of your media files.

For over 25 years, Thax Software has been the specialist for the practical use of digital dictation technology, speech recognition, document and customer management, and identification technologies such as RFID - in short: Future Office. Convince yourself of our modular software solution Findentity. We will be happy to advise you.