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EcholoN - From practice for practice - Whether for the help desk, service desk, incident, facility and asset management or IT SM in accordance with ITIL - EcholoN covers all processes for service, support and customer care as a central, process-based service management platform. Required functions and processes can be served from the standard or adapted to specific requirements. From simple mask customization to individual process design: EcholoN offers the possibility to do this without programming.

SmartProcess offers workflow-based processing of complaints and grievances. The processing of complaints is simple and fast. Comprehensive reports enable improvements. Repeat errors are reduced. You are actively supported in complaint management and complaint handling. SmartProcess is easy to use.

The data protection solution offers you targeted analysis and control of operational data protection and IT security standards. With the software, you can optimize security gaps and comprehensively document all data protection measures taken. otris privacy supports company and external data protection officers in their daily work. The software can be used across all industries and maps any company structure. With its comprehensive range of services, otris privacy sets the course for a successful long-term ...

TOPIX supports all marketing and sales activities, as well as all customer- and supplier-oriented business processes. With the comprehensive address and contact person management, you can access and enter all company and personal data from anywhere, even while on the road. With a smartphone, you always have direct access to all important data.

Collaborate digitally, move more. Powerful for large projects and lean for small ones. PROJEKTA gives you an overview and transparency. From planning to realization to follow-up - in all project phases you have insight into the current project status at any time. Create offers, organize your documents, benefit from the simple and automatically controlled process flows for your projects. The billing of hours and lump sum orders is simplified with the billing module.

Improve, the standard solution in quality management, supports you in all requirements. From the recording of a report to the concrete improvement solution, Improve accompanies you and ensures a simple and fast solution finding. Continuous defect recording helps you achieve greater transparency and order. Idea management and customer surveys clearly show where there is potential for improvement. With the "open work" function, you can see which tasks ...

From production data acquisition to maintenance and detailed planning: with gfos.MES, we support customers on their way to Industry 4.0. The system collects and visualizes all relevant operating, machine and process data in real time. Information on the status of production equipment or orders can be called up transparently in the central system at any time, relieving employees of routine tasks.

SmartWe is a cloud-based CRM solution that supports you in your daily work with simple contact management, central document storage, team calendars and lead management. The platform can be flexibly expanded and customized to individual customer needs. Digital sovereignty and the security of customer data are our top priorities.

CAS genesisWorld is a CRM solution that can be flexibly adapted to industry requirements and business areas. Intelligent interfaces ensure seamless integration into existing systems. A central database and smart functions provide support for daily tasks - online and offline, from anywhere and in SmartDesign® on all end devices.

With the browser-based workflow management system PANFLOW from Panvision, you can increase the efficiency and transparency of your company processes by mapping and automating recurring workflows without any programming knowledge. In this way, unnecessary extra work can be avoided, which significantly reduces processing times in the various departments, increases the quality of processes and minimizes running costs in the long term.

4APS supports you in better organizing, planning and controlling your value creation processes. The software is modularly expandable. From a stand-alone planning board to full ERP/PPS/MES integration, 4APS handles multi-resource planning of single orders and complex order networks in terms of Advanced Planning & Scheduling (APS). The solution is scalable from small, medium to large data volumes. Due to the latest Java technology, it is platform-independent and individually customizable in the user interface.

With audius:Seminar, audius offers a specially developed solution for training and further education institutes. The scope of functions ranges from the management of master data and resources, through the planning and administration of seminars and timetables, to the billing of services. The process focuses on participant management and the organization of instructors. The basis is Microsoft Dynamics 365 Sales, audius refines the processes specifically for seminar organizers.

audius:Event is the business software for all corporate divisions for planning and administering events and shows. The solution is attractive for congress centers, event organizers, leisure parks and cultural institutions. Companies with their own event worlds choose audius:Event to supplement their own CRM system. Event managers use audius:Event to coordinate a large number of events and participants. The industry solution from audius is based on the processes of Microsoft Dynamics 365 Sales and offers industry-specific, refined processes for master data management, product use, administration and invoicing of events; the planning of resources and personnel can also be integrated.

The solution offers industry-specific business processes for consulting services and service processes as well as license management for software and consulting companies. It has a modular structure and refines the business processes of Microsoft Dynamics 365 to meet the typical requirements of these industries in sales, order processing and product management. Depending on the selected scope of services, Dynamics 365 Sales and Dynamics 365 Customer Service form the basis.

The Blink app for building cleaners gives you more power and full control - immediately. All processes are perfectly digital and GDPR-compliant - from time recording and shift planning to communication. Blink offers a clearly structured user interface that is easy to use. It goes without saying that the app is multilingual and runs stably and maintenance-free.

Knowledge sets the base for efficient business processes, quality and therefore profitability! For an efficient collaboration with targeted and tailored distribution of information apply the suite of C.O.S. We are your experienced and reliable partner for a holistic, auditable and norm-compliant quality management system and all related modules.