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EcholoN - From practice for practice - Whether for the help desk, service desk, incident, facility and asset management or IT SM in accordance with ITIL - EcholoN covers all processes for service, support and customer care as a central, process-based service management platform. Required functions and processes can be served from the standard or adapted to specific requirements. From simple mask customization to individual process design: EcholoN offers the possibility to do this without programming.

SmartProcess offers workflow-based processing of complaints and grievances. The processing of complaints is simple and fast. Comprehensive reports enable improvements. Repeat errors are reduced. You are actively supported in complaint management and complaint handling. SmartProcess is easy to use.

DOCUframe includes all essential functionalities of a DMS and a CRM already in the standard version. A uniform user interface, specially developed for the functionalities of document management, guides you intuitively through your work processes. Low implementation costs and efficient operation of the overall system pay off. Increase both your company's efficiency and customer satisfaction.

The PisaSales CRM covers all requirements from the areas of marketing, sales and service. Designed for use in medium-sized and large companies, our CRM solution is one of the most powerful systems on the European market today. We offer you a highly flexible CRM standard solution that can be quickly deployed and individually adapted. 100% Made in Germany - in use worldwide!...

Collaborate digitally, move more. Powerful for large projects and lean for small ones. PROJEKTA gives you an overview and transparency. From planning to realization to follow-up - in all project phases you have insight into the current project status at any time. Create offers, organize your documents, benefit from the simple and automatically controlled process flows for your projects. The billing of hours and lump sum orders is simplified with the billing module.

Improve, the standard solution in quality management, supports you in all requirements. From the recording of a report to the concrete improvement solution, Improve accompanies you and ensures a simple and fast solution finding. Continuous defect recording helps you achieve greater transparency and order. Idea management and customer surveys clearly show where there is potential for improvement. With the "open work" function, you can see which tasks ...

Planning at a glance: capacity, status, history Innosoft Dispatch provides you with the complete picture of your service planning by clearly presenting all relevant information. Intuitive menu navigation and numerous options for detailed scheduling and flexible interaction ensure optimal capacity utilization, transparency and maximum efficiency in dispatching.

PROJEKT PRO has been bringing structure and efficiency to the project processes of planning offices for 30 years. Landscape architect Harald Mair and his 50-strong team are constantly finding new approaches to support architects and engineers in organizing their work and managing their projects economically. As a professional industry solution, PROJEKT PRO now offers stability and operational reliability to over 24,000 users in more than 2,500 offices - on all common platforms, in the office and on the road.

From production data acquisition to maintenance and detailed planning: with gfos.MES, we support customers on their way to Industry 4.0. The system collects and visualizes all relevant operating, machine and process data in real time. Information on the status of production equipment or orders can be called up transparently in the central system at any time, relieving employees of routine tasks.

Innosoft offers various options for using mobile service management worldwide, both online and offline: via Internet browser, notebook, netbook or tablet and smartphone. Mobile Field Service is available to the sales or service employee for entering quotations and reports, or for order data feedback. It includes the following functions: Integration into the EDP-supported order processing, transfer and generation of orders for the mobile service, integration of involved departments, and much more.

With the browser-based workflow management system PANFLOW from Panvision, you can increase the efficiency and transparency of your company processes by mapping and automating recurring workflows without any programming knowledge. In this way, unnecessary extra work can be avoided, which significantly reduces processing times in the various departments, increases the quality of processes and minimizes running costs in the long term.

4APS supports you in better organizing, planning and controlling your value creation processes. The software is modularly expandable. From a stand-alone planning board to full ERP/PPS/MES integration, 4APS handles multi-resource planning of single orders and complex order networks in terms of Advanced Planning & Scheduling (APS). The solution is scalable from small, medium to large data volumes. Due to the latest Java technology, it is platform-independent and individually customizable in the user interface.

With audius:Seminar, audius offers a specially developed solution for training and further education institutes. The scope of functions ranges from the management of master data and resources, through the planning and administration of seminars and timetables, to the billing of services. The process focuses on participant management and the organization of instructors. The basis is Microsoft Dynamics 365 Sales, audius refines the processes specifically for seminar organizers.

With the cross-functional audius:CRM solution, audius extends the standard functions of Microsoft Dynamics 365 Sales with powerful modules for sales and order processing through to invoicing. The industry-neutral CRM software is suitable for medium-sized and large companies.

Knowledge sets the base for efficient business processes, quality and therefore profitability! For an efficient collaboration with targeted and tailored distribution of information apply the suite of C.O.S. We are your experienced and reliable partner for a holistic, auditable and norm-compliant quality management system and all related modules.

Microsoft Dynamics 365 is an innovative approach to intelligent business software and links your business processes with your Office applications. With integrated business intelligence tools, the software allows you to adapt and evolve in the market. Dynamics 365 enables your business to produce efficiently, provide exceptional customer service and succeed in the marketplace.