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EcholoN - From practice for practice - Whether for the help desk, service desk, incident, facility and asset management or IT SM in accordance with ITIL - EcholoN covers all processes for service, support and customer care as a central, process-based service management platform. Required functions and processes can be served from the standard or adapted to specific requirements. From simple mask customization to individual process design: EcholoN offers the possibility to do this without programming.

SmartProcess offers workflow-based processing of complaints and grievances. The processing of complaints is simple and fast. Comprehensive reports enable improvements. Repeat errors are reduced. You are actively supported in complaint management and complaint handling. SmartProcess is easy to use.

TOPIX supports all marketing and sales activities, as well as all customer- and supplier-oriented business processes. With the comprehensive address and contact person management, you can access and enter all company and personal data from anywhere, even while on the road. With a smartphone, you always have direct access to all important data.

Thanks to its broad range of services and its flexible and moderate pricing, MService, the all-in-one software, is used by large international companies as well as small and medium-sized enterprises. MService has a modular structure - digitization can gradually integrate individual topics and modules within the company. The result is a naturally growing, comprehensive and centralized overall system into which other systems and apps are also optimally integrated.

COGLAS Web WMS - Modern. Flexible. Future-proof - The logistics software for reliable logistics partners. Monitor your stock efficiently and control goods movements via a central cockpit. Use the practical functions for quality assurance and increase the reliability and speed of your logistics processes. Even complex processes can be executed with just a few clicks via the guided dialogs. Store your corporate strategies for inventory management and control steps for processes.

Improve, the standard solution in quality management, supports you in all requirements. From the recording of a report to the concrete improvement solution, Improve accompanies you and ensures a simple and fast solution finding. Continuous defect recording helps you achieve greater transparency and order. Idea management and customer surveys clearly show where there is potential for improvement. With the "open work" function, you can see which tasks ...

From production data acquisition to maintenance and detailed planning: with GFOS.Smart Manufacturing, we support customers on their way to Industry 4.0. The system collects and visualizes all relevant operating, machine and process data in real time. Information on the status of production equipment or orders can be called up transparently in the central system at any time, relieving employees of routine tasks.

With the browser-based workflow management system PANFLOW from Panvision, you can increase the efficiency and transparency of your company processes by mapping and automating recurring workflows without any programming knowledge. In this way, unnecessary extra work can be avoided, which significantly reduces processing times in the various departments, increases the quality of processes and minimizes running costs in the long term.

4APS supports you in better organizing, planning and controlling your value creation processes. The software is modularly expandable. From a stand-alone planning board to full ERP/PPS/MES integration, 4APS handles multi-resource planning of single orders and complex order networks in terms of Advanced Planning & Scheduling (APS). The solution is scalable from small, medium to large data volumes. Due to the latest Java technology, it is platform-independent and individually customizable in the user interface.

The audius:Energy solution offers energy technology providers end-to-end digitalized business processes for sales, service, planning and installation of photovoltaic and solar systems.the industry solution refines and extends the standard processes of Microsoft Dynamics 365 specifically for the needs of these companies, combining sales, marketing, customer service and field service.

The solution offers industry-specific business processes for consulting services and service processes as well as license management for software and consulting companies. It has a modular structure and refines the business processes of Microsoft Dynamics 365 to meet the typical requirements of these industries in sales, order processing and product management. Depending on the selected scope of services, Dynamics 365 Sales and Dynamics 365 Customer Service form the basis.

som.Glas is a software for glaziers, the glass trade and glass construction, which simplifies work processes and reduces office work many times over. Writing quotes and invoices, as well as active customer management, is done in no time at all, leaving more time for the essentials. som.Glas can be used in a cloud or as a local installation. The advantages of the som.cloud for you are No installation, no maintenance, no purchase of expensive hardware, accessible from anywhere with any PC and tablet. We would be happy to explain the advantages of som.Glas to you in a non-binding presentation.

A tried and tested tool for many years, inforum offers a modern web solution for quality and supplier management - especially for collaboration with internal and external partners. In recent years, inforum developer JAWA has made a name for itself as a competent partner to the manufacturing industry. Companies from sectors such as automotive supply, plant engineering, mechanical engineering and electronics rely on the innovative solutions of the software specialist, which stands out from its competitors primarily due to its unusually high level of flexibility.

With the WEMA Ticket System, you can record customer inquiries in a structured manner and prioritize and assign them (the responsible processor receives an e-mail immediately, optionally also the customer). Once a ticket has been successfully processed and closed, you can create an invoice, delivery bill or activity report with just one mouse click. This not only saves you money, but you always have an overview of which open tickets you still need to process.