Ticket system for structured recording, prioritization and assignment of customer inquirie
With the WEMA Ticket System, you can record customer inquiries in a structured manner and prioritize and assign them (the responsible processor receives an e-mail immediately, optionally also the customer). Once a ticket has been successfully processed and closed, you can create an invoice, delivery bill or activity report with just one mouse click. This not only saves you money, but you always have an overview of which open tickets you still need to process.
Your digital tool for compliant and efficient audit and inspection processes.
firstaudit is a solution for the documentation, control and digital quality assurance of cross-divisional and cross-company processes. As a stand-alone solution or as an intelligent extension where your ERP system ends. Switch from paper to digital now: firstaudit is your digital tailor-made suit, flexible and suitable for all industries. firstaudit optimizes your workflow from maintenance to servicing, reporting, quality assurance and documentation through to surveys. Are you looking for an individual software solution tailored to your needs? Then we are the people to contact.
The optimal ERP solution for your manufacturing company
The PAK ERP system includes the advantages and performance features of a comprehensive ERP system and offers a flexible complete solution, especially for manufacturing companies, whereby our core competence lies in the plastics industry. The PAK modules for the perfect workflow for your company include basic master data management, purchasing and sales, materials management, production, capacity and material planning, resource management, PPS and much more.
Contracts with the associated data, facts and files are part of a company's daily administrative work. However, this task area is typically very complex and labor-intensive. With EASY Contract, however, you have a web-based and modern system at hand with which you can centrally manage and process contracts without losing or overlooking important information. Thanks to the software's multi-client capability, you can create a workspace for the respective processors in your company with a standardized and quickly retrievable information status that can be called up on a daily basis ...
Every day, companies of all sizes and in all sectors are faced with a wealth of data and documents that require a certain amount of structure, even in the digital age, in order to maintain an overview. Anyone who thought that digital structures alone were enough to manage documents better is only partly right. Of course, even with paperless documents, it is essential to implement a structured way of working and traceable archiving. With the powerful ECM solution EASY DMS, you can do just that. The scalable and flexible document management system was developed by EASY SOFTWARE AG ...
Locaboo is a web-based software that has developed a simple solution to manage premises in companies, public authorities, churches, sports and leisure facilities with ease. For this purpose, individual widgets are integrated on the website. The widgets are adapted to the design of the website. Depending on your wishes, bookings can be made online via any end device, both from the employees' side and from the customers' side. This allows the bookings to be managed both internally and externally.
Flexible mapping of complex processes during quotation preparation
MR.KNOW - QUOTATION MANAGEMENT enables the flexible automation of your quotation preparation. It can be integrated into existing systems, such as ERP systems, but can also be operated as a web-based stand-alone solution. Support for all steps of quotation management, from inquiry to completion. The calculation of orders, preparation of quotations, order confirmations, scheduling or other processes can be included.
MR.KNOW - ORDER ASSISTANT offers order processing with order overviews, offer templates and forecast planning. Releases can be defined and a complaint management can be set up. Extensive evaluation and analysis options are available. The wizard can be integrated into your existing systems such as CRM, DMS or ERP, but can also run as a web-based stand-alone.
Workflows on the topics of ISMS, cybersecurity and NIS2
Digitization for banks, savings banks, financial service providers and fintechs. Automate your processes, digitize forms and comply with legal requirements.
Solution for implementing the Supply Chain Due Diligence Act (LkSG)
Solution for implementing the Supply Chain Act (LkSG) with BAFA application system, documentation, risk analyses, publications and automated workflows.
Creation of electronic forms as well as use as output management
MR.KNOW - FORMS ASSISTANT supports the creation of electronic forms for the administration and automation of business and administrative processes as well as the use as an output management solution. Connect your forms with process logics and use CSS editors as well as case-sensitive procedures for individual interfaces taking into account the corporate design specifications. Use a wizard with preview options for linking interfaces and processes. The MR.KNOW - FORMS ASSISTANT offers simple administration through central maintenance forms.
The solution for service companies, in-house service providers and site services
MR.KNOW - SERVICEPORTAL The service portal for service services. Overview: End-to-end self-service portals, Customized workflows with BPMN 2.0 models, Service tree and service catalog, Easy maintenance of services, Digital wizards for processing, Automated service processes, Form replacements, Task lists and personal area, Individual interfaces per service or department, Reports, dashboards and process paths, Service portal with BPM software, Can be combined with other process templates MR.KNOW - BPM is a modular system ...
Process solutions and digital employees for municipal utilities, energy suppliers and reta
With the ENERGY ASSISTANT (MR.KNOW), you can map all processes in your energy supply company. The solution is highly scalable. It allows processes to be executed without programming. Functionalities for defining decision rules, escalations and responsibilities are available. Integration is facilitated by numerous interfaces and connection options.
Your entry into process automation with digital helpers
Digital assistants for a quick introduction to process automation. Your digital assistant with the combination of business process management, artificial intelligence, language and data management.
Incoming mail processing that digitizes, classifies & processes in a process-oriented
The MR.KNOW solution digitizes, classifies and automates your company's entire incoming mail. The wizard supports automated document capture, paperless distribution and further processing. User interfaces, fields and escalations can be individually configured. Access and authorization concepts ensure compliance with data protection guidelines. Process-oriented control of incoming mail for the various company departments (e.g. accounting, travel expense workflow) is possible.