MR.KNOW - ORDER ASSISTANT offers order processing with order overviews, offer templates and forecast planning. Releases can be defined and a complaint management can be set up. Extensive evaluation and analysis options are available. The wizard can be integrated into your existing systems such as CRM, DMS or ERP, but can also run as a web-based stand-alone.
Workflows on the topics of ISMS, cybersecurity and NIS2
Digitization for banks, savings banks, financial service providers and fintechs. Automate your processes, digitize forms and comply with legal requirements.
Solution for implementing the Supply Chain Due Diligence Act (LkSG)
Solution for implementing the Supply Chain Act (LkSG) with BAFA application system, documentation, risk analyses, publications and automated workflows.
Creation of electronic forms as well as use as output management
MR.KNOW - FORMS ASSISTANT supports the creation of electronic forms for the administration and automation of business and administrative processes as well as the use as an output management solution. Connect your forms with process logics and use CSS editors as well as case-sensitive procedures for individual interfaces taking into account the corporate design specifications. Use a wizard with preview options for linking interfaces and processes. The MR.KNOW - FORMS ASSISTANT offers simple administration through central maintenance forms.
Holistic risk management and internal control system (ICS)
INTERNAL CONTROL SYSTEM supports your risk management and the introduction of an internal control system (ICS). The assistant offers both adherence to legal compliance requirements and the automation of control mechanisms, seamless monitoring of processes and service level agreements as well as complete documentation of business processes.
The solution for service companies, in-house service providers and site services
MR.KNOW - SERVICEPORTAL The service portal for service services. Overview: End-to-end self-service portals, Customized workflows with BPMN 2.0 models, Service tree and service catalog, Easy maintenance of services, Digital wizards for processing, Automated service processes, Form replacements, Task lists and personal area, Individual interfaces per service or department, Reports, dashboards and process paths, Service portal with BPM software, Can be combined with other process templates MR.KNOW - BPM is a modular system ...
Process solutions and digital employees for municipal utilities, energy suppliers and reta
With the ENERGY ASSISTANT (MR.KNOW), you can map all processes in your energy supply company. The solution is highly scalable. It allows processes to be executed without programming. Functionalities for defining decision rules, escalations and responsibilities are available. Integration is facilitated by numerous interfaces and connection options.
Your entry into process automation with digital helpers
Digital assistants for a quick introduction to process automation. Your digital assistant with the combination of business process management, artificial intelligence, language and data management.
Incoming mail processing that digitizes, classifies & processes in a process-oriented
The MR.KNOW solution digitizes, classifies and automates your company's entire incoming mail. The wizard supports automated document capture, paperless distribution and further processing. User interfaces, fields and escalations can be individually configured. Access and authorization concepts ensure compliance with data protection guidelines. Process-oriented control of incoming mail for the various company departments (e.g. accounting, travel expense workflow) is possible.
Digital assistants and process solutions for retailers and suppliers
From standard workflows to digital assistants for your sales and service or store optimizations with predictions for order processing and automated processes. MR.KNOW - RETAIL ASSISTANT supports the mapping of the goods cycle with analysis, process pool and measures and provides process templates for the automation of tasks and data links from BI and DataWarehouse and extends existing systems as workflow management.
Improve your risk management with CRISAM® GRC Enterprise Risk Management.
CRISAM makes it possible to establish risk management throughout the entire company and link it with corporate planning to create risk-adjusted corporate management.
Recognizing and reducing risks - managing projects successfully
CRISAM® Project Risk & Compliance Management supports the evaluation of the qualitative success factors of a project and identifies the resulting risks in the project. The solution identifies the necessary risk reduction measures. The Knowledge Pack supports you in the qualitative risk assessment of your project management to ensure the successful completion of your projects.
All documents and processes in one central system - addressed and managed
In the IMS Portal, the complete documents and processes of your company are always up to date. The fully automatic versioning and archiving as well as the integrated release and steering process are of course audit-proof. Well thought-out user roles, personal dashboards and automatic notifications ensure the targeted and addressed management of information throughout the company.
Digital audits for systematic workplace optimization
e5S-Audit is a comprehensive tool for implementing your 5S audits. From the management of auditors, questionnaires and audit areas (on wards, lines or departments) to user-friendly input via mobile devices and evaluation using the 5S dashboard and monitoring module. The software supports the planning and implementation of 5S.
Powerful compliance platform innovative IT systems
The MCS Compliance Platform combines all compliance areas in a central, modular solution and offers companies the flexibility to expand their compliance strategies step by step. Whether you want to minimize risks, meet legal requirements or improve the transparency of your compliance processes, the platform is your holistic solution.