The solution for service companies, in-house service providers and site services
MR.KNOW - SERVICEPORTAL The service portal for service services. Overview: End-to-end self-service portals, Customized workflows with BPMN 2.0 models, Service tree and service catalog, Easy maintenance of services, Digital wizards for processing, Automated service processes, Form replacements, Task lists and personal area, Individual interfaces per service or department, Reports, dashboards and process paths, Service portal with BPM software, Can be combined with other process templates MR.KNOW - BPM is a modular system ...
Process solutions and digital employees for municipal utilities, energy suppliers and reta
With the ENERGY ASSISTANT (MR.KNOW), you can map all processes in your energy supply company. The solution is highly scalable. It allows processes to be executed without programming. Functionalities for defining decision rules, escalations and responsibilities are available. Integration is facilitated by numerous interfaces and connection options.
Your entry into process automation with digital helpers
Digital assistants for a quick introduction to process automation. Your digital assistant with the combination of business process management, artificial intelligence, language and data management.
Incoming mail processing that digitizes, classifies & processes in a process-oriented
The MR.KNOW solution digitizes, classifies and automates your company's entire incoming mail. The wizard supports automated document capture, paperless distribution and further processing. User interfaces, fields and escalations can be individually configured. Access and authorization concepts ensure compliance with data protection guidelines. Process-oriented control of incoming mail for the various company departments (e.g. accounting, travel expense workflow) is possible.
Digital assistants and process solutions for retailers and suppliers
From standard workflows to digital assistants for your sales and service or store optimizations with predictions for order processing and automated processes. MR.KNOW - RETAIL ASSISTANT supports the mapping of the goods cycle with analysis, process pool and measures and provides process templates for the automation of tasks and data links from BI and DataWarehouse and extends existing systems as workflow management.
All documents and processes in one central system - addressed and managed
In the IMS Portal, the complete documents and processes of your company are always up to date. The fully automatic versioning and archiving as well as the integrated release and steering process are of course audit-proof. Well thought-out user roles, personal dashboards and automatic notifications ensure the targeted and addressed management of information throughout the company.
Powerful compliance platform innovative IT systems
The MCS Compliance Platform combines all compliance areas in a central, modular solution and offers companies the flexibility to expand their compliance strategies step by step. Whether you want to minimize risks, meet legal requirements or improve the transparency of your compliance processes, the platform is your holistic solution.