Product suite with field-tested modules for IT and enterprise service management
The USU IT & Enterprise Service Management product suite has a modular design and can map, control and optimise all of a company's service processes. It can be used in the IT area of large and medium-sized companies as well as by IT service providers or, for example, in the HR area or facility management.
All documents and processes in one central system - addressed and managed
In the IMS Portal, the complete documents and processes of your company are always up to date. The fully automatic versioning and archiving as well as the integrated release and steering process are of course audit-proof. Well thought-out user roles, personal dashboards and automatic notifications ensure the targeted and addressed management of information throughout the company.
Standard process model of TQM according to ISO 9001 in BPMN 2.0
The QM Process Library offers a process- and practice-oriented solution with which all the requirements of the ISO 9000 standard that are important for your company, with all their specifications, can be incorporated into your own process landscape. The included standard process model is based on the requirements of ISO 9001. Using the QM Process Library, this standard can be adapted exactly to your company and integrated into your internal company process model. Probably the biggest advantage is the simple way of implementation and the enormous time savings, especially in the initial phase of a QM project ...