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Planning at a glance: capacity, status, history Innosoft Dispatch provides you with the complete picture of your service planning by clearly presenting all relevant information. Intuitive menu navigation and numerous options for detailed scheduling and flexible interaction ensure optimal capacity utilization, transparency and maximum efficiency in dispatching.

With projectfacts you can digitally map all your business processes in one software. Everything in one system: time recording, projects, customers, finances, resources and more.

MR.KNOW provides with LOW-CODE & NO-CODE-BPM as well as the MR.KNOW - PLATFORM and the digital wizards extensive possibilities for project leaders and project managers for the implementation of your projects. Model and automate your processes with one of the most powerful BPM software on the market. MR.KNOW - BPM supports as a holistic Business Process Management Suite (BPMS) with the modules Processboard, Modeling, Automation, Low Coding, User Interfaces, Process Portal as well as Monitoring in the creation of business processes and enables a fast implementation of enterprise-wide solutions.

PLANTA pulse is the ideal collaboration tool that facilitates collaboration throughout the company and between virtual teams. Regardless of location and time zone, team members can see what's new immediately. Tasks can be managed flexibly and projects can be planned agilely. Intuitive kanban boards, easy usability - with PLANTA pulse you have everything in view.

Ticket System, Helpdesk, Servicedesk, Full-Service-Management, Incident- und Problem-Management. Neben dem Ticketersteller erfasst das System auch den Zeitpunkt der Erstellung, Personalien, Prioritätsstufe/Dringlichkeit, Problembeschreibung und eine Übersicht bisheriger Bearbeiter. Hohe Prozessindividualisierung, ein hoher Individualisierungsgrad und eine strukturierte und intuitive Benutzeroberfläche sind Kernkompetenzen. Service Level Agreements können abgebildet werden. Eingangskanäle sind: Self-Service-Portal, E-Mail Schnittstelle oder Call In Support. Self-Hosting oder SaaS sind möglich. Der Funktionsumfang ist bei Veränderungen anpassbar. Auch als App.

The software enables you to set up a customer management system for customer service, which provides comprehensive information about the customer and the products used. The software supports you in integrating all relationships with potential and existing customers. For differentiated analyses and marketing actions, a database is available from which the required information can be prepared in a short time. In this way, you can increase your customer loyalty by identifying and serving customer needs and market demands.

CAS genesisWorld is a CRM solution that can be flexibly adapted to industry requirements and business areas. Intelligent interfaces ensure seamless integration into existing systems. A central database and smart functions provide support for daily tasks - online and offline, from anywhere and in SmartDesign® on all end devices.

4APS supports you in better organizing, planning and controlling your value creation processes. The software is modularly expandable. From a stand-alone planning board to full ERP/PPS/MES integration, 4APS handles multi-resource planning of single orders and complex order networks in terms of Advanced Planning & Scheduling (APS). The solution is scalable from small, medium to large data volumes. Due to the latest Java technology, it is platform-independent and individually customizable in the user interface.

Sunrise Software Relations© offers a wide range of specific functionalities for customer relations in sales, marketing, service, support and project management. The modular system for your individual CRM solution - Sunrise Software Relations© has a modular structure and offers a wide range of standard functions. The basis of the CRM system is the Relations Basic module, which you can supplement with additional modules and thus tailor to the specific requirements of your company.

The audius:Energy solution offers energy technology providers end-to-end digitalized business processes for sales, service, planning and installation of photovoltaic and solar systems.the industry solution refines and extends the standard processes of Microsoft Dynamics 365 specifically for the needs of these companies, combining sales, marketing, customer service and field service.

The solution offers industry-specific business processes for consulting services and service processes as well as license management for software and consulting companies. It has a modular structure and refines the business processes of Microsoft Dynamics 365 to meet the typical requirements of these industries in sales, order processing and product management. Depending on the selected scope of services, Dynamics 365 Sales and Dynamics 365 Customer Service form the basis.

The USU IT & Enterprise Service Management product suite has a modular design and can map, control and optimise all of a company's service processes. It can be used in the IT area of large and medium-sized companies as well as by IT service providers or, for example, in the HR area or facility management.