Customer Relationship Management (CRM) Software - Page 2

The audius:Energy solution offers energy technology providers end-to-end digitalized business processes for the sales, service, planning and installation of photovoltaic and solar systems, refining and expanding the standard processes of Microsoft Dynamics 365 specifically for the needs of these companies and combining sales, marketing, customer service and field service.

The audius:Finance industry solution combines the general benefits of Microsoft Dynamics 365 Sales with the specific requirements of various groups of financial service providers: it offers business processes for asset management, the development and sale of investment products, real estate development and brokerage as well as for insurance brokers. Financial service providers receive a modular software solution that is precisely tailored to their business model.

Complaint Management and Grievance Management with CWA SmartProcess is a web-based workflow management software that enables you to deal with customer complaints and grievances effectively and efficiently. The software offers you a wide range of useful features, such as integrated email and web form processing.

Make DOCUframe your center for customer communication. The capture, management as well as the analysis of all addresses, appointments, documents, processes, reports, projects and e-mails is customer-related. Further features such as the automatic planning, execution and evaluation of marketing and sales activities, a contact management, the support of telephone marketing through CTI integration, as well as the effective management of customer service and support, including hotline, are available.

audius:Event is the CRM system for all business areas for planning and administering events and shows. The solution is attractive for congress centers, event organizers, leisure parks and cultural institutions. Companies with their own event worlds choose it to complement their own corporate solution. This allows event managers to coordinate a large number of events and participants. The software is based on the processes of Microsoft Dynamics 365 Sales and offers refined processes for customer and master data management, product deployment, administration and invoicing of events, as well as the planning of resources and personnel.

TOPIX offers financial accounting, dunning, payment transactions, cost and performance accounting that can be fully integrated into the CRM / ERP.

The COBUS ERP/3 customer relationship management system already contains all the essential functions for business relationships with customers. The essential CRM functions are also available offline. Whether customer file, campaign management or customer communication, everything is available in user-friendly, clearly arranged user interfaces. All communication processes with the customer can be controlled across all phases of the customer relationship with COBUS ERP/3.

With VM Verlags-Manager, your customers take center stage. All data is available centrally in the CRM and interactions with customers and agencies are available to the respective users. VM offers a constantly up-to-date view of profiles, customer correspondence, market data, business transactions, etc. Data from Microsoft Exchange can also be synchronized, as can e-mails from MS Outlook.

With Microsoft Dynamics 365 Sales, you manage your customers, find and nurture leads, interact with customers on social media channels, use multi-channel marketing and personalize experiences for your customers, and more. The software helps make informed decisions, helps identify customer needs, and fosters collaboration between sales and marketing.

Increase your sales figures! Sage 100 supports successful customer acquisition and retention, professional campaign management with precise target group selection and key figures for measuring the success of campaigns. The software ensures better customer service and offers sales forecasts at the touch of a button - even when on the move. You have an overview of sales projects, customer and sales trends at all times. Turn your customer service into a profit center!...

The TOPIX module for customer relationship management includes customizable functions for active sales and customer care. Complex processes can be easily mapped with TOPIX and converted into service projects. Efficient appointment and task management supports, for example, visit planning. A visit overview clearly displays the target and actual status. Sales projects can be automatically tracked by email. In addition to calendars, widgets, etc., a chat function is also available.

The solution offers industry-specific business processes for consulting services and service processes as well as license management for software and consulting companies. The CRM system has a modular structure and refines the business processes of Microsoft Dynamics 365 to meet the typical requirements of these industries for customer management, sales, order processing and product management. Depending on the selected scope of services, Dynamics 365 Sales and Dynamics 365 Customer Service form the basis.

Projektron BCS – BCS stands for Business Coordination Software. Comprehensive functions – individual customizing – reliable technology. The web-based software Projektron BCS combines comprehensive functions for project management and ERP in a single solution and supports companies in the efficient planning, control and evaluation of their projects and resources. Whether in project planning, coordination or analysis after completion – Projektron BCS enables you to control all project phases easily and effectively and to always keep control over project progress, expenses and material costs ...

Efficient customer management with Sta*Ware BusinessNavigator® CRM! Seamlessly combine marketing, sales and customer service in one system. All customer data available in real time - for optimum service and successful business transactions. Increase your customer satisfaction through targeted processes and mobile solutions.

With the cloud-based Scopevisio software, you have the perfect 360° view of your company. Manage your contacts, appointments, documents and tasks on the go or at your workplace (home office or on-site at the office). Everything is always at hand and completely digital. Scopevisio offers many options for customisation.

With ConTracker, you can manage your customer contracts easily and effectively, among other things. The contract management solution offers you a wide range of functions to optimize your customer relationships. ConTracker is the ideal solution for small and medium-sized companies.