Customer Relationship Management (CRM) Software - Page 2

The TOPIX module for customer relationship management includes customizable functions for active sales and customer care. Complex processes can be easily mapped with TOPIX and converted into service projects. Efficient appointment and task management supports, for example, visit planning. A visit overview clearly displays the target and actual status. Sales projects can be automatically tracked by email. In addition to calendars, widgets, etc., a chat function is also available.

The solution offers industry-specific business processes for consulting services and service processes as well as license management for software and consulting companies. The CRM system has a modular structure and refines the business processes of Microsoft Dynamics 365 to meet the typical requirements of these industries for customer management, sales, order processing and product management. Depending on the selected scope of services, Dynamics 365 Sales and Dynamics 365 Customer Service form the basis.

Projektron BCS – BCS stands for Business Coordination Software. Comprehensive functions – individual customizing – reliable technology. The web-based software Projektron BCS combines comprehensive functions for project management and ERP in a single solution and supports companies in the efficient planning, control and evaluation of their projects and resources. Whether in project planning, coordination or analysis after completion – Projektron BCS enables you to control all project phases easily and effectively and to always keep control over project progress, expenses and material costs ...

Efficient customer management with Sta*Ware BusinessNavigator® CRM! Seamlessly combine marketing, sales and customer service in one system. All customer data available in real time - for optimum service and successful business transactions. Increase your customer satisfaction through targeted processes and mobile solutions.

With the cloud-based Scopevisio software, you have the perfect 360° view of your company. Manage your contacts, appointments, documents and tasks on the go or at your workplace (home office or on-site at the office). Everything is always at hand and completely digital. Scopevisio offers many options for customisation.

With ConTracker, you can manage your customer contracts easily and effectively, among other things. The contract management solution offers you a wide range of functions to optimize your customer relationships. ConTracker is the ideal solution for small and medium-sized companies.

The professional association software CAS netWorks enables competent and efficient member management, as all information is centrally available and immediately accessible to employees. CAS netWorks makes digital collaboration within the association child's play. You can customize the unique operating concept of the adaptive association software yourself with the app designer so that you can react quickly to future changes.

CAS genesisWorld, the leading CRM and xRM for SMEs, supports you in planning and communication. Define the individual communication stages, select the appropriate recipients using convenient filter functions, determine follow-up actions and execute multi-stage campaigns in a targeted manner via the various communication channels. You always have the success and costs of your marketing activities under control.

avisto.ERP includes a customer relationship management system with which all business relationships can be managed transparently and reliably in an ideal and efficient manner. From initial contact to after-sales support, the software maps all the necessary processes. The software solution is fully TAPI-capable and includes CTI functionality. An effective appointment management system manages follow-ups, tasks, etc. Naturally, documents or other data can be linked to the tasks.

CAS IT Services is an effective and powerful all-in-one CRM solution for the IT industry. It supports acquisition, customer consulting, project planning, service and software marketing. Benefit from simple and efficient processes, direct communication and smooth collaboration within the company. All processed service requests flow together in a knowledge database and can be found quickly using sophisticated search functions.

With audius:Seminar, audius offers a specially developed CRM solution for training and further education institutes. The scope of functions ranges from the management of master data and resources, through the planning and administration of seminars and timetables, to the billing of services. The process focuses on participant management and the organization of instructors. The basis is Microsoft Dynamics 365 Sales, audius refines the processes specifically for seminar organizers.

With Microsoft Dynamics NAV and Microsoft Dynamics 365, GWS offers flexible and powerful ERP platforms for your company. Combined with our industry knowledge, our organisational consulting, the unique business model and strategic partnerships, this has resulted in our market-leading industry solution gevis, which creates sustainable added value, provides you and your company with permanent innovative advantages and makes you fit for the competition.

Complaint Management and Grievance Management with CWA SmartProcess is a web-based workflow management software that enables you to deal with customer complaints and grievances effectively and efficiently. The software offers you a wide range of useful features, such as integrated email and web form processing.

Make DOCUframe your center for customer communication. The capture, management as well as the analysis of all addresses, appointments, documents, processes, reports, projects and e-mails is customer-related. Further features such as the automatic planning, execution and evaluation of marketing and sales activities, a contact management, the support of telephone marketing through CTI integration, as well as the effective management of customer service and support, including hotline, are available.

audius:Event is the CRM system for all business areas for planning and administering events and shows. The solution is attractive for congress centers, event organizers, leisure parks and cultural institutions. Companies with their own event worlds choose it to complement their own corporate solution. This allows event managers to coordinate a large number of events and participants. The software is based on the processes of Microsoft Dynamics 365 Sales and offers refined processes for customer and master data management, product deployment, administration and invoicing of events, as well as the planning of resources and personnel.