eGovernment software refers to the technological tools and systems designed to support and enhance the delivery of government services and interactions with citizens through electronic means. It encompasses a range of software applications, platforms, and infrastructure that facilitate the digitization, automation, and integration of government processes and services.
At its core, eGovernment software enables governments to offer online services to citizens, eliminating the need for physical visits to government offices. These software systems typically include web portals, mobile applications, and secure online transactions that allow citizens to access and interact with government services conveniently.