What is MR.KNOW - SALES ASSISTANT?
Is your company based in the retail or service sector and has very specific requirements for sales software due to regular contact with end customers? Then the SALES ASSISTANT (MR.KNOW) is a software solution tailored to you and your individual requirements and needs, from which you can fully benefit.
MR. KNOW is a SALES ASSISTANT, i.e. a digital salesperson who takes over the tasks in retail and digital consulting before the sale. Adapted to your individual business model and product range, the software guides your customers virtually through the entire ordering process. From purchase advice and the ordering process itself to the final checkout in the form of the payment process, MR. KNOW ensures a unique shopping experience for your online customers.
Your advantages when using SALES ASSISTANT (MR. KNOW):
- Revolutionizes the shopping experience for your customers when shopping online
- Increased customer loyalty
- Comprehensive advice for products that require explanation
- Thanks to individual design, avatars, language and mobile functions, customers have a new and positive experience
- Different technologies such as process automation based on BPMN 2.0, middleware, artificial intelligence, animation and voice can be combined
- Enables the integration of existing CRM systems
- Individual and flexible customization, expansion and documentation options
- Various interfaces such as Oracle, IBM, SAP, ERP, CRM, ECM or MS Dynamics NAV are supported
- The entire customer management and all related processes are automated
- Enables central access to all recorded data
- No data migration
- Contact management includes easy-to-use filter functions
- Includes active escalation and reminder management for invoices, reminders and quotation deadlines
- Integrated campaign management includes customizable templates and enables automated creation of documents or mailing groups
- Supports Mail API
- Mailings are sent according to a defined deadline and schedule
- Open invoices, leads, evaluations and opportunities are evaluated individually
- Includes invoicing tool, dunning process and order and quotation management
- Clearly defined access rights create data security
- Increased transparency
- Accelerated processing times thanks to shortened communication channels
- Systematic reporting and weak point analysis
- Modular structure
Possible target groups for MR.KNOW - SALES ASSISTANT are retailers or companies with end customer contact.
Numerous well-known customers such as OBI, Globus, SIXT, T-Systems etc. can be found on our website.
