Software > Business Management > License Management Software > ROBERT KNOWS
Inventory management / Contracts / Licenses / Helpdesk

ROBERT KNOWS

Inventory management / Contracts / Licenses / Helpdesk

Version:  5.1

 
 
 
 
 
 
 
 
Demo version

Extraordinary situations require extraordinary measures.

Particularly in economically difficult and uncertain times, the optimal use of existing inventory is of crucial importance. We would like to help with this challenge. We offer all interested parties free use of our software for a period of 6 months. Only the maintenance fee will be charged. If the software is purchased after the 6 months, 100% of the fees already paid will be offset against the license costs incurred.

Is this also something for you? Then get in touch with us!

  1. Are you looking for an inventory management system to manage all of your company's inventory items?
  2. Would you like to store maintenance plans, report maintenance and document activities?
  3. Organize training and further education for your employees?
  4. Are you looking for software to read out and manage your network devices?
  5. Are you looking for an application to support your users (helpdesk)?
  6. Would you like to have an overview of your software licenses at the touch of a button?
  7. Do you need an application to manage your contracts (contract management)?
  8. And of course the software must be easy to use, customizable and quick to deploy?

Then you should get to know ROBERT KNOWS.

What can ROBERT KNOWS do?

The following product features are available in all versions of ROBERT KNOWS.

  • Scalability. Management of any inventory goods. Capture your own properties.
  • Different views of your inventory (location, organizational, condition, supplier, etc.)
  • Is easy to use. No training required.
  • Comprehensive evaluation system. Inventory searches across all properties. Over 100 reports as standard.
  • Create your own reports.
  • Detailed authorization structure. Users only see what they should, e.g. only inventories of a specific location or only inventories of a specific inventory class (furniture).
  • Can attach inventory to rooms, workstations, persons or other inventory
  • Inventory assignment via drag & drop. Possibility to print handover reports with digital signatures.
  • Logs all changes to the inventory
  • Mobile recording option and barcode support
  • Detailed cost analysis
  • Reinvestment plans
  • Storage of maintenance plans and logging of maintenance work carried out.
  • Logging and resubmission of electrical inspections - DGUV V3 inspection
  • Planning, organization and tracking of training activities and training programs
  • Inventory management / order proposals. Notification of order proposals when reorder levels are reached.
  • Resubmissions, also by e-mail.
  • Import / export interfaces.
  • and much more.

Can ROBERT KNOWS do even more? The requirement profiles of larger companies with subsidiaries in particular are extremely complex. ROBERT “KNOWS” ... that and is therefore extremely expandable. The following additional modules are currently available:

  • Multi-client capability
  • User helpdesk (ticket system)
  • License management
  • Contract management
  • Automatic readout of PC information (hardware and software)
  • Readout of any network components via SNMP
  • Network monitoring
  • Rental management

Interfaces:

CSV Import/ Export
LDAP

Target groups:

ROBERT KNOWS is a very flexible application for small, medium, large and very large companies, corporations, institutions, associations and organizations.
Simply for anyone in charge who wants and needs to maximize the efficiency of their inventory usage.
We offer special software bundles for schools and other educational institutions as well as for municipalities, authorities and public institutions.


NEW Short-term license: A short-term license is ideal if ROBERT KNOWS is only to be used for the duration of a project. The maximum license period is 1 year.

References:

Here you can see a selection of customers who use ROBERT KNOWS:

  • Autobahn Tank & Rast Holding GmbH
  • Humboldt-Universität zu Berlin
  • Max-Planck-Institut Halle
  • Ministerium für Arbeit und Soziales Sachsen-Anhalt
  • ThyssenKrupp Steel Europe AG
  • Vereinte Volksbank eG

Of course, smaller companies, schools and clubs also use our software

Contact information:
Mr. Walid Schenke
02641 916756
Links & Downloads:
Request online demonstration
direct to webpage
Software exposé
request URL

Functions (excerpt) of ROBERT KNOWS:

Accessories acquisition
Acquisition lists, retirement lists
Actual stock entry
Actual stock transfer
Analysis
Appointment monitoring
Archiving
Asset management
Asset management
Attendee management
Automated messages
Barcode generation
Barcode printing
Barcode recognition
Barcode, RFID
Budgeting
Calendar and appointment management
Cancellations
Categorization
Certificates of attendance
Change documentation
Checklists
Client management
Contract content entry
Contract controlling
Contract extensions
Contract management
Contract partner management
Contract type definition
Cost recording
Count list printing
Course management
Cycle counting
Data acquisition
Data import
Data management
Data migration
Data queries
Database
Database interfaces
Device management
Device testing
E-mail management
Escalation management
Escalation mechanisms
Excel import
Export functions
Extrapolation procedure
Fleet management
Forecasting and planning
Graphical display forms
Hardware inventory
HelpDesk
History
Import functions
Individual and framework contracts
Insurance data
Integrate organizational structure
Inventory
Inventory
Inventory changes
Inventory data
Inventory data collection
Inventory display
Inventory evaluation
Inventory history
Inventory label printing
Inventory lists
Inventory management
Inventory stickers
Inventory update
Investment planning
IT Asset Management
IT Asset Monitoring
IT data
IT documentation and IT visualization
Item Capture
Lecturer management
Lending Service
License management
list printing
Locations
Maintenance contracts
Master data management
Mobile asset and inventory management
Monitoring functions
Multi-user capability
Multilingualism
Multitenancy
Network devices
Network functions
Network plans
Object management
Personnel management
Real estate management
Report card generation
Report management
Reporting
Resource Management
Room book
Room management
Scalability
Scanner
Search
Serial number management
Site administration
Software licenses
Statistics
Stock and inventory lists
Stock lists
Storage location management
Student administration
Template management
Terms and validity periods
Threshold alerts
Ticket creation
Ticket Distribution
Ticket history
Ticket processing
Ticket system
Training management
User and time stamp
Workflow management
XML interface

Prices

on request
Permanent license
on request
Short-term license
on request
Lease purchase

Get to know the software better! Request a video appointment for a personal presentation!

Technical specifications:

Web-based:
no
SaaS, Cloud:
no
On-premises (local installation):
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Maintenance:
for a fee
Customizing:
on request
First installation (year):
2000
Manufacturer based in:
Germany
Training:
not required
Installation support:
included in price
Documentation:
Online Help, Demo version
Dialogue language(s):
English, German
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
Old Compatible Operating Systems:
Win 8
Win 7
Other requirements for soft- and hardware:
Database system Microsoft SQL Server or Oracle ROBERT KNOWS does not need to be installed on the individual clients. It is sufficient to copy the files into a directory and make the share available to the users.