OPENService, the software for ISPs, telecommunications and cable network operators, integrates your business processes into a central Business Support System (BSS). Your telecom processes are defined and automated from end to end and existing stand-alone solutions are connected in a meaningful way. This provides you with a constant overview of your business processes and a uniform presentation to your customers. By integrating any telephony, Internet and IPTV products, you will remain competitive in the future.
With OPENService, you can systematically simplify your existing processes, reduce unnecessary process steps and integrate customer and supplier processes. The consistent end-to-end solution ensures traceability of business cases and a sustainable customer experience. Optimized system integration connects internal and external systems via structured, plannable and controllable interfaces. The reduction of media disruptions increases your output and data redundancies can be avoided. This is replaced by standardized information and shorter process runtimes, saving you time and money. Thanks to in-depth advice on your digital transformation, you are also optimally positioned at a strategic level. You define the scope of services on a mandate basis. Thanks to the independent assessment, there is a reduced risk when selecting providers and alternatives.
Addresses, customer care & marketing
Networks and connections
Billing and accounts receivable management
Controlling
Property and contract management
Provisioning
Service