Version: 2023.2.3
The process model shows how an organization's people, data, resources, and systems work together to create value for customers. Processes that are accepted by management and employees are a critical success factor. It is essential that processes are easily understood at different levels of detail.
No aspect of your business exists in isolation. Any change in one part of the system inevitably affects other elements. To maintain an effective management system, all elements must be carefully coordinated and aligned. With N5-Solutions, you ensure that the system as a whole functions optimally and that everyone has the necessary perspective.
Name and structure activities
The process model is the hierarchical framework of activities in which your business is clearly mapped. From the coarse to the fine, processes are structured top-down. From the main process at the top process level down to the flowchart as the most elementary process description, there are no limits for you.
Regulate responsibility in the process
Clarification of strategic and operational responsibilities per activity is done by selecting the appropriate organizational unit of your company. The organizational structure is an integral part of N5-Solutions. Figuratively speaking, the organizational chart is pushed into the process landscape.
Identify and document interactions
In the process model, you explicitly define inputs and outputs for each activity and link them to the appropriate predecessors (supplier processes) or successors (customer processes). By defining the interactions between activities in this way, your management system documentation becomes a process landscape.
Name requirements for the process
Normative, legal or customer-specific requirements are managed as catalogs in N5 Solutions. Key figures are structured in scorecards. The specific requirements and goals are anchored in the individual processes and thus define the guard rails of your integrated management system.
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