Software > Business Management > Document Management Systems (DMS) > MAILROOM PROCESSING (MR.KNOW)
Incoming mail processing that digitizes, classifies & processes in a process-oriented

MAILROOM PROCESSING (MR.KNOW)

Incoming mail processing that digitizes, classifies & processes in a process-oriented

Version:  10.01

 
 
 
 
 
 
 
 
Demo version

MR.KNOW - MAILROOM PROCESSING

Business mail is increasingly being delivered digitally and by e-mail. This is quite common practice for modern companies, especially as it allows them to communicate with business partners or customers in a largely paperless and timely manner. This is admittedly a practicable and cost-effective option compared to earlier incoming mail procedures, which were time-consuming and had to be carried out manually. However, this digital communication method is still somewhat impractical without a corresponding assistance system, even if every employee has their own e-mail address for their area of responsibility in your company. This is because it is often not always possible to process inquiries promptly, as important information is often not forwarded or made available for other areas of work due to vacation or sickness.

With MR.KNOW - MAILROOM PROCESSING, you can now benefit from automated incoming mail processing, with which incoming mail in your company can be fully controlled in a process-oriented manner. Based on MR.KNOW NO-CODE-BPM technology and the BPMN 2.0 notation, the solution can be flexibly adapted to your requirements. Compatible with numerous interfaces such as SAP, DMS, OCR, IBM, DATEV, ECM or MS Dynamics Nav, you can easily integrate it into your system and benefit from its many advantages.

For example, would you like incoming invoices to be forwarded directly to the accounting department for invoice processing? Or would you prefer incoming applications to be simply forwarded to the relevant departments in your company? Mr. Know takes over this task!

Your advantages when using MR.KNOW:

  • Complete incoming mail is digitized, automated and classified
  • Automatic document recognition and capture
  • Paperless forwarding and further processing
  • Individually customizable user interfaces
  • Can be used for fax, e-mail, post, De-Mail, web contact forms
  • Supports various formats such as barcodes, XML, PDF/A and more
  • Automatic control of incoming mail and assignment to individual processes and departments
  • Generates e-mail notifications for new tasks or new inboxes
  • Modular
  • Process history of individual documents or completely traceable
  • Easy connection to cross-system systems and locations
  • Centralized data access
  • Individually configurable access and authorization models can be applied thanks to multi-client capability
  • Problem-free compliance with all data protection requirements guaranteed
  • Including systematic vulnerability analysis with associated reporting
  • Automatic archiving function
  • Can be used anywhere
  • NO-CODE BPM and standard BPMN 2.0

Interfaces:

Archive system
DATEV
DMS
IBM
Microsoft Dynamics NAV
Middleware
OCR
SAP
Web services REST/SOAP

Target groups:

Can be used in all industries

    References:

    You can find numerous well-known companies on our website

    Contact:
    Send message
    Links & Downloads:
    Information
    request URL
    Request online demonstration
    request meeting
    Success story
    request URL
    Software exposé
    request URL

    Functions (excerpt) of MAILROOM PROCESSING (MR.KNOW):

    "on the fly" changes
    2D representation
    3D representation
    API interfaces
    Appointment monitoring
    Archive access rights
    Archiving
    Audit management
    Autocorrect
    Automated correspondence
    Automated import
    Automation
    Batch processing
    Bookmark
    BPMN 2.0
    BPMN 2.0 interface
    BPMN 2.0 workflows
    Business process modeling
    Business process simulation
    Categorization
    Change management
    Change tracking
    Classification systems
    Coding and tagging wizard
    Collaboration
    Collaboration management
    Collaborative Engineering
    Color text passages
    Comment function
    Compliance management
    Concordance search
    Content overview
    Contract approval workflow
    Cost recording
    Creation and deletion of documents
    Customizing
    Dashboards
    Data analysis
    Data categorization
    Data export
    Data import
    Data indexing
    Data protection management
    Database interfaces
    Delegation functions
    Desktop sharing
    DMS
    Document classification
    Document control
    Document entry
    Document indexing
    Document signatures
    Document stamp
    Document templates
    Document workflow
    E-mail alerts
    E-Mail dispatch
    E-mail notification
    Editor
    Entity Relationship Modeling
    Escalation management
    Escalation mechanisms
    Events and control tasks
    Excel import
    Export functions
    File archiving
    Filing structures
    flowchart / flow diagram
    Form and document processing
    Form Designer
    Formatting
    Full text search
    Full text translation
    Function tree
    Header and footer texts
    Hierarchies
    Import functions
    Import of process data
    Improvements
    Index management
    Indexing
    Information carrier diagram
    Integrate organizational structure
    Kanban Board
    Key figure simulations
    Key figures and key figure systems
    Keyword search
    Keywording
    Language versions
    Layout separation
    LDAP connection
    Libraries
    Magazine archive
    Mail merge functions
    Measures management
    Meeting requests
    Message system
    Messages
    Metadata
    Metadata search
    Modeling workflow
    Monitoring of workflows
    Multi-user capability
    Multilingualism
    Multiple description
    Multiple links
    Multitenancy
    Notification system
    operational improvement suggestions
    Out of office assistant
    Outgoing mail
    Outlook integration
    Page editing
    Participant groups
    PDF creation
    PDF editing
    PDF file
    PDF Form Conversion
    PDF Viewer
    Preview
    Process analysis
    Process and QM portal
    Process automation
    Process capability indices
    Process cost accounting
    Process descriptions
    Process Designer
    Process documentation
    Process hierarchies
    Process history
    Process management
    Process management
    Process maps
    Process modeling
    Process optimization
    Process reporting
    Process templates
    Process visualization
    Process visualization
    Processing status
    Procurement workflow
    Pulse capture
    Push messages
    Quality management
    Queries
    Report management
    Representation of process paths
    Rights management
    Risk management
    Role Management
    Sample contracts
    Sample templates
    SAP interface
    Scalability
    Scanner
    Scheduled workflows
    Search
    Search strategies
    Signature management
    Similarity search
    Simulation tools
    Site manager
    Spell check
    Spreadsheet
    Status changes
    Strategy management
    Structured Design (SD)
    Sub-process analysis
    Swimlanes
    Table of contents creation
    TARGET-ACTUAL processes
    Task and competence carriers
    Task management
    Template management
    templates
    Text editing
    Text filter
    Text integration
    Text module management
    Text Recognition (OCR)
    Text recognition results
    Text templates, sample texts
    Thesaurus
    To-do lists
    Traffic light system
    Transfer of index data
    Translation assistance
    UML diagrams
    Unified Modeling Language (UML)
    Value Stream Mapping
    Versioning of processes
    Visualization
    Watermark
    Word recognition automation
    Workflow Designer
    Workflow management
    Workflow optimization
    Workflow status
    XML interface

    Prices

    from 45.00
    EUR
    plus 19% VAT
    monthly
    USE - User account
    from 0.10
    EUR
    plus 19% VAT
    monthly
    USE - per operation
    from 24,900.00
    EUR
    plus 19% VAT
    once
    BUY - smart process
    from 175,000.00
    EUR
    plus 19% VAT
    once
    BUY - premium

    Get to know the software better! Request a video appointment for a personal presentation!

    Technical specifications:

    Web-based:
    yes
    SaaS, Cloud:
    yes
    Multi-user (network-compatible):
    yes
    Multi-client compatible:
    yes
    Maintenance:
    for a fee
    Customizing:
    possible for a fee
    First installation (year):
    1999
    Manufacturer based in:
    Germany
    Training:
    for a fee
    Hotline:
    for a fee
    Installation support:
    included in price
    Documentation:
    Manual, Demo version, Technical documentation
    Dialogue language(s):
    German, English
    System requirements:
    Compatible operating systems (runs with):
    Win 11
    Win 10
    Win Server
    Mainframe based
    Unix based
    Linux based
    Mac OS
    Mobile OSs (supports):
    iOS
    Android
    Old Compatible Operating Systems:
    Win 8
    Win 7
    Win Vista
    Win XP
    Win 9x/ME
    OS/2
    Blackberry
    Win Phone / Mobile
    Data storage medium:
    DVD
    CD-ROM
    Download
    Flash memory
    Other requirements for soft- and hardware:
    Tomcat 5.5 or higher, JDK 1.6, database (Oracle, DB/2, MS SQLServer, MySQL, PostgreSQL), minimum processor Intel Pentium 4.2 GHz or AMD Atholon 64 3000+