What is mydocma LI?
The mydocma LI Living app ensures that complaints about residential properties are processed smoothly by enabling direct communication between owners, property residents and the responsible companies. The app can be accessed with a simple QR code scan to identify the corresponding residential unit and room structure. Defects can be reported via a user-friendly mobile interface that offers, among other things, selection lists (location, component), photo documentation and a description field. The mydocma MM server solution is used for further processing (e.g. notification of defects, release notification, scheduling, etc.). The automated e-mail notification, the document archive, the process history, the deadline and traffic light system and much more make the process transparent and comprehensible for all parties involved.
The most important functions at a glance
- Integration of tenants or owners
- Mobile recording of defect reports
- QR codes for each residential unit with stored room structure
- App call via QR code scan
- Data entry mask with photo documentation, selection lists (location, component) and description field
- Automatic transfer of data to the mydocma MM server solution
- Processing via the mydocma platform, e.g. notification of defects to the responsible company
- Automatically generated e-mail notifications, e.g. confirmation of receipt, feedback on defect reports and processing steps, etc.
Advantages of mydocma LI
- Time saving: The automatic QR code scan to identify the residential unit and assign
- the tenant and owner data minimizes the effort.
- Flexibility: Defect reports can be made independently of office hours and weekdays.
- Simplicity: The user-friendly interface enables a quick, clear and well-founded report
- thanks to an intuitive mask, selection lists and object assignment.
- Image documentation: The integration of images (via drag & drop, camera or from the gallery)
- serves as a basis for a better assessment of defects.
- Housing file: The complete process history and all relevant documents can be viewed in one place.
- Workflow: The direct link with the mydocma MM defect management system
- guarantees an efficient processing of all steps.
- Information flow: Automatic e-mail notifications are generated when messages are received
- and at various processing steps.
- Completeness: Mandatory fields ensure that all the necessary data for processing defects is recorded without gaps.
