Software > Internet > Computer Telephony Integration, VoIP > FreePBX
Freedom to communicate

FreePBX

Freedom to communicate
 
 
 
 
 
 
 
 

FreePBX is one of the world's most popular open source IP telephony software, enabling businesses to run a powerful and reliable PBX.

FreePBX offers an extensive range of features typically only found in expensive proprietary PBXs, all at a fraction of the cost. The software is extremely flexible and can be adapted to the individual needs of a company without the need for expensive programming knowledge.

The FreePBX GUI makes it easy to use features like extension creation, IVR rules, restore and backup, system updates and more.

As one of the most famous open source IP PBX, FreePBX supports the selection of local voice support for each end device.

In addition, the open source software is continuously developed and supported by the community and the company Sangoma.

Highlights and Benefits:

  • Open source software that is free to download and use
  • Easy to install and use even for non-programming users
  • Offers a variety of features typically only found in expensive proprietary PBXs
  • Supports a wide range of phone hardware and carriers
  • Continuous development and support from the community and the company Sangoma
  • Savings on phone costs compared to proprietary phone systems
  • Ability to integrate with other business applications such as CRM and email platforms

Important functions:

  • Call transfer, voicemail, call recording and conferencing
  • Automatic Call Distribution (ACD) and Interactive Voice Menus (IVR)
  • Integration with CRM and email platforms
  • Support for various types of phones including IP phones, analog phones and softphones
  • Web-based dashboard to manage users, devices and calls
  • Automatic updates and security patches

FreePBX add-on modules (selection)

  • CallerID Management
  • CRM Libk
  • Multi-Factor Authentication (MFA)
  • Oracle Connector Addon
  • Voicemail Notify
  • Voicemail Reports
  • Web CallMe

All in all, FreePBX offers companies a cost-effective and flexible telephone system solution with a large number of functions and active community support.

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Functions (excerpt) of FreePBX:

Automated messages
Business hours feature
Call button selection menus
call displays
Call distribution
Call forwarding
Call history
Call limits
Call monitoring
Call recording
Call redirection
Call tracking
Caller ID logging
caller ID suppression
Caller profiling
Computer Telephony Integration (CTI)
conference call
Different dialing modes
Digital call forwarding
Direct phone dialing
DTMF numbers
Interfaces to TAPI/SIP
Internet telephony
IP exchange detection
IP video phones
Mailbox
Message and menu control
missed calls
Multiple voice channels
Music on hold
Phone logs
Phone recording functions
Pre-bids
Queue management
Redial
Remote system control
TAPI
Telephone interfaces
Telephone management
telephone system
Teleselling
Test functions
Voice mailboxes
Voice over IP (VoIP)
wav files

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Technical specifications:

Manufacturer:
Sangoma Technologies Inc.
Web-based:
yes
SaaS, Cloud:
no
On-premises (local installation):
yes
Multi-user (network-compatible):
no
Multi-client compatible:
no
Manufacturer based in:
Canada
Documentation:
Online Help, Technical documentation
Dialogue language(s):
Hungarian, Spanish, Russian, Portuguese, Japanese, Italian, Hebrew, French, English, German, Bulgarian
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
Data storage medium:
DVD
CD-ROM
Download
Flash memory

Corresponding rubrics for FreePBX:

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