E-commerce is much more than just a good online shop - regardless of whether it is B2B or B2C. A suitable product range and its presentation for Internet customers includes online marketing measures as well as excellent customer service and appropriate - preferably fully automated - order processing. Furthermore, e-commerce also means continuous further development of all components of the existing IT infrastructure (hardware and software). All these areas of responsibility are closely interlinked, so that a single weak point in the overall process can lead to economic damage and loss of trust on the customer side.
With the eZentrum Internet ordering system, your web shop is designed to communicate with the ERP software deLUXE and exchange data at freely selectable time intervals - fully automatically.
The link between the ERP software deLUXE and eZentrum is the eMover: the eMover exchanges and updates the data between the ERP system offline and the online platform eZentrum fully automatically. You work with deLUXE and eZentrum as if they were a single system: no duplicate maintenance and automatic, time-controlled synchronisation. eMover transfers the data of new customers, orders and addresses changed by the customer from the shop. eMover sends article and stock data, promotions and special offers, customer-related discounts or special prices from your ERP system deLUXE to the shop.
eZentrum is cross-industry and is aimed at companies from a wide range of sectors with wide-ranging requirements for e-business solutions, e.g. in the areas of B2B, B2C and supplier integration.