The ONE TRACK solution tracks the status of all shipments and deliveries. All data is collected in the central ONE TRACK system based on state-of-the-art integration technology. With ONE TRACK, you are always able to provide information to your customers and, at the same time, can evaluate the performance of your logistics service providers based in data.
Shipping data is displayed directly in your system and can be accessed there. With ONE TRACK, the information is integrated into your existing IT environment, e.g. the web store or your ERP system. The data can be made available, e.g. on mobile devices.
ONE TRACK ensures that your customers always receive correct and up-to-date information based on real data. If there is a delay, you can proactively notify customers of the delayed delivery in advance. Implement status messages as well as active notification directly into your web store. You can also provide your customers with their own customer portals. You benefit from fewer customer inquiries and a simultaneous increase in customer satisfaction as well as better customer loyalty.
The central shipment tracking ensures the query for the current status of a transport at any time as well as the query for the transport document via various criteria. No more annoying switching of Internet pages. You have everything available in one view. Comprehensive search options cover a wide range of common analysis and reporting queries. Results can be exported to Excel and edited or shared.
ONE TRACK shows at the push of a button whether there are delays in the delivery of individual shipments. You can immediately see whether all premium products were delivered on time. You can evaluate the quality and reliability of your transport service providers quickly and neutrally with the help of ONE TRACK.
For each individual shipment, you can see whether the contractually fixed delivery quotas are met. You can also see in which countries or postal code areas the service provider is performing well or rather poorly. This also enables a comparison between individual service providers.
The alert function of the software constitutes the early warning system in transport management. The system automatically monitors the transport processes for the occurrence or absence of predefined events, e.g. whether a shipment is in the process of delivery, the delivery is delayed or the shipment has already been delivered. In addition, you can also use the aging function to detect when a shipment has not been assigned a new status for several hours, for example. In case of deviations, the alerting ensures a quick notification via e-mail or SMS.
ONE TRACK can be flexibly and quickly expanded to fit your dynamic supply chain. New logistics service providers are connected within a few days. ONE TRACK may be used for sea and air transports to control multimodal supply chains. An extension or expansion to a comprehensive freight management with the verification of freight invoices and carrier selection is possible.
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