Version: 10.4
e-QSS is certified according to DIN 13549 and comprehensively and flexibly maps the entire quality process of companies in over 100 different areas of application and industries. The market-leading quality assurance software e-QSS is used by clients and service providers in medium-sized companies and international corporations.
From digital recording or simple, mobile activity records of service provision to detailed evaluations in the client-capable e-QSS WebPortal with performance comparisons and quality trends.
The e-QSS ticket system displays all important key figures, complaints, escalation levels and workflows, also using an image function. A special highlight is the individually configurable e-QSS Cockpit. It includes over 250 different evaluation options, including BI evaluations and flexible statistics export.
Thanks to the implementation of the interactive avatar in e-QSS, there are 80% fewer how-to questions. The my e-QSS owl guides the user step by step through the e-QSS WebPortal and makes training courses superfluous. The market-leading QM software e-QSS can be used in a multilingual mix of languages. In over 80 countries, quality processes are digitized multilingually with e-QSS and more than one million tickets with workflows and escalation levels are processed.
Time recording, NFC, barcode, QR code, document filing, action management, ticket system, activity record for cleaning staff, e-learning, individual interfaces to sensoric, ERP, IoT systems and much more is possible.
We offer tailor-made concepts, digitize processes, individually tailored to customer requirements.
The popular QM software e-QSS by Neumann is used by both service providers and clients in various trades and industries. In over 100 different areas of application, e-QSS is used to control all QM processes in order to maintain a digital overview of important key figures.
For companies of all sizes, from SMEs to international corporations: