Software > Business Management > Document Management Systems (DMS) > DOCUframe
Document management, CRM, archiving, communication, workflow

DOCUframe

Document management, CRM, archiving, communication, workflow
 
 
 
 
 
 
 
 
Software exposé

DOCUframe is everything your company needs for organization and communication! The software fulfills all requirements of a document management and archiving product even in the basic version. All incoming files are captured and archived in an audit-proof manner. This reduces the effort for the employees enormously. Smooth communication is "almost" everything these days. DOCUframe ensures that all documents, such as fax or e-mail, are automatically assigned to the respective customers. In this way, the optimal basis for an efficient customer approach is created.

Overview Performance Features:

  • DOCUtoday, Important information at a glance
  • Groupware
  • Archiving
  • Process and resource management
  • Workflow
  • Document management
  • Customer relationship management (CRM)
  • Campaign management
  • Event management
  • Qualified electronic signature (e.g. for e-billing)
  • Time management
  • Knowledge management
  • Project management
  • Process management
  • Communication platform
  • MobileCLIENT/PDA
  • webCLIENT
  • Graphical capacity planning (CRP)
  • Personnel time recording
  • Production data acquisition (PDA)
  • VISUALcontrol - object control (graphical control of building and building services)
  • Optional STAMPIT

Document management forms the basis for successful management of customer relationships. The archived data can be used as the basis for extensive statistical evaluations and thus help with important business decisions. DOCUframe combines CRM and DMS in a single software application. Documents, which the customer creates himself, form the basis for the individual approach of the customer via the most modern means of communication, such as e-mail, fax, SMS, mobile client and telephony.

You have all the functionalities you need for successful communication and for controlling your business processes always at your disposal and thus keep everything in view.

But with DOCUframe, you can manage not only customer relationships, but practically all relationships with interested parties, suppliers, manufacturers and even your own employees. The software includes, among other things, project management, campaign management, workflow control, process management and time recording, as well as other important subject areas. Through the object-oriented software and database architecture, DOCUframe is particularly future-proof. Through the programming language DOCUcontrol, the solution can be perfectly and precisely adapted to the requirements of your enterprise. By the way, the changes remain release-capable.

Target groups:

medium-sized companies in all industries

References:

  • Bucher GmbH
  • Schöchl Yachtbau GmbH
  • AUDI Zentrum Osnabrück
  • ROWO-FOOD GmbH
  • L+S Kunststofftechnologie Wertheim
  • Security Center GmbH
  • René Koch AG, CH
  • Adlerhaus GmbH
  • Volz Luftfilter GmbH & Co KG
  • ...

Functions (excerpt) of DOCUframe:

Access rights
Additional database fields
Address and contact lists
Address Books
Address management
Administration
Archive access rights
Archiving
Article, customer and invoice numbers
Attribute search
Audit-proof archiving
Autocorrect
Bookmark
Calendar and appointment management
Calendar functions
Campaign management
Capacity planning
Categorization
Central address management
Change documentation
Change tracking
Classification systems
Client management
Collaboration
Color text passages
communication
Communication tools
Complaint Management
Complaints
Computer Telephony Integration (CTI)
Contact management
Contact persons
Contact persons
Contact planner
Controlling functions
Cost management
Creation and deletion of documents
CRM
CRM customer data reconciliation
CRM interfaces
Customer account overview
Customer accounts
Customer data
Customer data import
Customer display
Customer groups
Customer history
Customer management
Customer portal
Customer registration option
Dashboards
Delivery addresses
Digital stationery
DMS
Document annotation
Document archiving
Document archiving
Document classification
Document control
Document display
Document indexing
Document input
Document signatures
Document templates
Document workflow
Documentation systems
Duplicate functions
E-mail alerts
E-mail archiving
E-mail attachments
E-Mail dispatch
E-mail integration
Editor
Electronic files
Encryption
Encryption options
Error description
Escalation management
Escalation mechanisms
Event Management
Favorites management
File archiving
Filing structures
Form and document processing
Formatting
Full text search
Gantt charts
Hierarchies
Import formats
Incoming payments
Index management
Indexing
Interfaces
Keyword search
Keywording
Knowledge management
Lead management
Libraries
Listing of customer purchases
Magazine archive
Mail merge functions
mailing addresses
Mailing lists
Mailings
Master data indexing
Master data management
Metadata
Metadata search
Migration of addresses
Milestones
Multiple links
Notification system
Order times
Outgoing mail
Outgoing payments
PDF creation
PDF file
PDF Viewer
Phone logs
Preview
Print archive
Problem management
Project acquisition
Project budgeting
Project controlling
Project cost centers
Project costing
Project data acquisition
Project evaluations
Project forecasts
project groups
Project ID
Project Management
Project planning
Project statistics
Project templates
Project time recording
Project timing
Project workflow
Project-related vacation planning
Quality management
Queries
quotation management
Range search
Real-time search
Remote access
Report management
Requirements management
Resource Management
Resubmissions
Review management
Risk management
Sales call planning
Sales opportunity management
Sample contracts
Sample templates
Scanner
Scheduling
Search
Search
Search strategies
Signature management
Spreadsheet
Statistics
Support project management
Synchronization functions
Task management
Template management
Template-based document creation
templates
Text editing
Text filter
Text integration
Text module management
Text Recognition (OCR)
Text recognition results
Text templates, sample texts
Thesaurus
Ticket processing
Ticket system
Time planning
Transfer of index data
Travel expense report
Variable support
Versioning
Viewer
Watermark

Price

on request

Get to know the software better! Request a video appointment for a personal presentation!

Technical specifications:

Web-based:
no
SaaS, Cloud:
no
On-premises (local installation):
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Maintenance:
for a fee
First installation (year):
1999
number of installations:
1200
Manufacturer based in:
Germany
Training:
for a fee
Hotline:
for a fee
Installation support:
for a fee
Documentation:
Manual, Online Help
Dialogue language(s):
English, German
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
Old Compatible Operating Systems:
Win 8
Win 7
Win Vista
Win XP
Blackberry
Min. memory requirements:
2 GB RAM
Other requirements for soft- and hardware:
Processor: Intel Pentium / AMD Athlon 2 GHz or higher, RAM: min. 2 GB (client), min. 4 GB (server)

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