Digital business models, new challenges: A development that particularly affects the IT organisation of companies. Until recently, IT was a service provider on call, but in the future it will play an active role in shaping business. The age of the IT manufacture is ending - that of the IT service provider with economic responsibility is beginning. This means that the role of the Chief Information Officer (CIO) is changing. Until now, the CIO was primarily a technology manager. The Chief Financial Officer (CFO) and IT controlling monitored him in terms of economic efficiency and supported him in investment decisions. The disruption of digital business models, however, now also requires the CIO to have IT financial management (ITFM) skills. In future, it will be part of the armoury of every CIO - he must now be able to manage IT in an entrepreneurial way.
In the course of digitalisation, IT has to provide more and more services faster and more flexibly. Consequently, the requirements for internal service provision are also changing. The strategy for service provision is becoming more complex. Technologies such as cloud solutions, software as a service or managed service providers can be helpful in the context of outsourcing or outtasking, but the question here is how much IT will be provided by the organisation itself in the future?
What is the optimal vertical range of manufacture in terms of performance, service and costs? Make-or-buy decisions are part of daily business. Here it is no longer enough for a CIO to retreat to the question of the right, future-proof technology. This is where IT financial management comes in.
The four central pillars of the ITFM
Efficient control and cost transparency of your IT services & business services
The advanced analytics solution CIO Cockpit Business supports IT decision-makers and business managers with information and decision-making aids to manage their IT and business services more efficiently and to identify and avert risks at an early stage. It creates transparency in all business costs, facilitates reporting, calculations and budget planning and creates the prerequisites for establishing a cause-based service allocation - right up to the service catalogue.
CIO Cockpit complements your IT infrastructure with an intelligent tool that collects data from different systems, processes it according to the needs of management and visualises it to support you with relevant information for decision-making and to facilitate reporting. In the CIO Cockpit, technical information is linked with commercial data in such a way that you can draw conclusions about your business costs and ensure cost transparency of IT services throughout the entire company.
Supports IT operations managers to manage the growing demands of increasingly complex IT environments.
By linking technical information and business costs, CIO Cockpit Business creates more transparency in the company and supports IT managers in the planning and cost-optimised use of their IT, right through to the management of IT as a cost or profit centre.
