CAS IT Services, the complete CRM solution for software manufacturers and IT service providers, provides cross-departmental support for acquisition, customer consulting, project planning, support and software marketing. CAS genesisWorld forms the basis for the CAS IT Services solution. Profitable customer relationships and rapid responses to customer needs and market changes are crucial for success in the IT industry.
CAS IT Services supports intuitive access to current, centrally stored data and adapts to any interface thanks to its responsive design. The solution allows campaigns to be implemented quickly and in a targeted manner. Sophisticated search and filter criteria help you to identify cross-selling potential, for example.
With the help of CAS IT Services, you are able to offer a perfect service and provide competent and fast information. Your service employees have an immediate overview of special agreements, including service levels, response times and contact persons. With the integrated contract management, it is also immediately clear which services are included, to what extent and at what cost.
CAS IT Services is specially tailored to the requirements of IT service providers and software manufacturers.
More than 300,000 people from a wide range of industries around the world work with CAS Software AG products. In addition to numerous medium-sized companies, well-known companies such as Fraunhofer, KIT Karlsruhe, OKI and VDI are among the customers of CAS Software AG. In recent years, seven successful CAS customers have been honored with the renowned CRM Best Practice Award.
