Software > Sales and Marketing > Customer Relationship Management (CRM) > audius:CRM – the cross-functional standard software
Best practice for more efficiency in business life

audius:CRM – the cross-functional standard software

Best practice for more efficiency in business life
 
 
 
 
 
 
 
 
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audius:CRM is a cross-functional business software based on Microsoft Dynamics 365 Sales. Refined business processes for sales management and order processing make the sales team more efficient and offer a seamless user experience with consistent business processes, an interface-free database and a standardized user interface. The industry-neutral solution is suitable for medium-sized and large companies.

The focus is on business processes for quotation and order processing through to invoicing, sales opportunity processes, qualification and marketing. Here audius implements its know-how in sales and business process management in a CRM system that can be used across all industries and in which customer-specific requirements can be realized through the flexible platform. The modular structure supports successful customer relationship management and can be integrated with a variety of audius add-ons for Dynamics 365 Sales and Microsoft products.

The advantages of audius:CRM

  • Qualification and evaluation of sales opportunities including Miller Heiman's Funnel ScoreCard and forecast calculations
  • Optimized processes for quotation and order processing including VAT and complex price calculations
  • Invoicing including periodic order invoicing, collective invoices, dunning process
  • Contact data management and customer segmentation criteria for optimal marketing support and reference management
  • Features for campaign management and sales, for the implementation of GDPR requirements.

Interfaces:

audius:Agenda - Schnittstelle zu Agenda Rechnungswesen
audius:DATEV - Buchungsassistent für Dynamics 365 Sales
audius:SEPA - Schnittstelle für Bankeinzug
Konnektoren Microsoft Power Platform

Target groups:

All industries!

audius:CRM is not an industry solution, but an industry-neutral, cross-functional standard software.

The minimum number of users for the implementation is 10 users.

References:

Naming of references and contact persons on personal request from the manufacturer.

Contact information:
Ms. Christina Schwarzer
Vertrieb
+49 8654 4608 25

Functions (excerpt) of audius:CRM – the cross-functional standard software:

Acquisition management
Additional database fields
Address and contact lists
Address database
Address management
Area marketing
Article, customer and invoice numbers
Automated price recommendations
Calendar and appointment management
Campaign management
Central address management
communication
Competitive products
Contact management
Contact persons
Contact persons
CRM
Cross-selling
Customer accounts
Customer data
Customer data import
Customer display
Customer experience management
Customer groups
Customer history
Customer management
Customer prices, sales discounts
Customer recommendations
Customer-specific prices and article texts
Customization of data views
Delivery addresses
Discount profiles
Discount system
Discounts
DMS
Document overviews
Duplicate functions
E-Mail dispatch
Error description
Escalation management
Geographical display
Group structures
Import functions
Individual data fields
Integration of office software
Lead management
Listing of customer purchases
Mail merge functions
Mailings
Master data management
Material catalogs
Mobile data collection
Newsletter
order creation
Phone logs
Price groups
Price lists
Price management
Price-quantity scales
Pricing
quotation management
Report management
Resubmissions
Sales call planning
Sales employee management
Sales functions
Sales opportunity management
Sales planning
Sales planning
Sales statistics
Save search queries
Scheduling
Search
Special offers
Special prices
Statistics
Synchronization functions
Target group marketing
Target groups
Unformatted notes
Views

Price

on request

Technical specifications:

Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
yes
AI Supported:
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Maintenance:
for a fee
Customizing:
possible for a fee
First installation (year):
2003
Manufacturer based in:
Germany
Training:
for a fee
Hotline:
for a fee
Installation support:
for a fee
Documentation:
Online Help, Technical documentation
Dialogue language(s):
English, German
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
Data storage medium:
DVD
CD-ROM
Download
Flash memory
Other requirements for soft- and hardware:
Browser Microsoft Edge, Browser Google Chrome

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