"Volunteer management" is the administration and coordination of volunteer workers within an organization or nonprofit entity. This typically includes recruiting, training, scheduling, and recognizing volunteers.
Typical features of software in the "volunteer management" area include:
Volunteer registration: The software allows potential volunteers to register online and provide their skills, interests, and availability.
Scheduling: The software supports the planning and assignment of tasks and shifts to volunteers based on their skills, interests, and availability.
Communication: The software facilitates communication with volunteers through messages, emails, announcements, or notifications about upcoming shifts or events.
Training and resources: The software provides training modules, resources, and manuals for volunteers to prepare them for their tasks and provide necessary information.
Recognition and rewards: The software enables tracking and recognition of volunteer performance and engagement, such as through certificates, awards, or thank-you letters.