SoftGuide > Functions / Modules Designation > Voice mailboxes

Voice mailboxes

What is meant by Voice mailboxes?

"Voice mailboxes" are digital recording systems that allow users to receive, store, and retrieve voice messages when they are unavailable to answer calls.

Typical functions of software in the "Voice mailboxes" area include:

  1. Message Recording: The ability for callers to leave voice messages when the called user is unavailable or unable to answer the call.

  2. Message Storage: The software securely stores the recorded voice messages in the respective users' mailboxes.

  3. Message Retrieval: Users can access and retrieve the stored voice messages via their phone or a corresponding application.

  4. Notification of New Messages: The software notifies users of new voice messages received in their mailboxes, often through a notification tone or visual display.

  5. Message Forwarding: Users can forward voice messages to other users or send them to their personal email addresses.

  6. Customization Options: Users can record personalized greeting messages and make individual settings for their voice mailboxes, such as the length of recordings or the number of storage spaces.

  7. Time-Based Forwarding: The ability for users to automatically forward their voice messages to other users or alternative contacts based on schedules or out-of-office notes.

  8. Integration with Other Communication Systems: Integration with other communication services such as VoIP phone systems or unified communications platforms to seamlessly integrate voice mailboxes into the overall communication infrastructure.

 

The function / module Voice mailboxes belongs to:

CTI

Software solutions with function or module Voice mailboxes:

authensis ACHAT
FLINTEC IT - Automatic telephone reception with telephone exchange
Asterisk
FreePBX