SoftGuide > Functions / Modules Designation > Ticket history
Ticket history

Ticket history

What is meant by Ticket history?

A ticket history in a ticket system is a chronological record of all relevant activities and events related to a specific support ticket or request. The ticket history is used to document the progress and status of the ticket in a traceable manner.

Elements of a ticket history:

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The function / module Ticket history belongs to:

Ticket systems

Software solutions with function or module Ticket history:

Service Portal ERP
Service Portal ERP
 
 
 
 
 
 
Organization and management of service requests
Project planning, project steering, project controlling, time management - 100% web based
edoobox - Online booking system
edoobox is an online course, seminar and event booking system.
SERVICE ASSISTANT (MR.KNOW)
Your digital employee in service management
KLUSA
KLUSA
 
 
 
 
 
 
Resource planning, cost planning, time recording, risk management, project reporting
Supply Chain Due Diligence Act Solution (MR.KNOW)
Solution for implementing the Supply Chain Due Diligence Act (LkSG)
EcholoN Service Management Suite
EcholoN - holistic service management
USU IT & Enterprise Service Management
Product suite with field-tested modules for IT and enterprise service management
HelpMatics™
HelpMatics™
 
 
 
 
 
 
Efficient IT service management system - either on premise or online
SALES ASSISTANT (MR.KNOW)
Your digital sales representative and consultant
Show all 17 programs with Ticket history