SoftGuide > Functions / Modules Designation > Ticket history
Ticket history

Ticket history

What is meant by Ticket history?

A ticket history in a ticket system is a chronological record of all relevant activities and events related to a specific support ticket or request. The ticket history is used to document the progress and status of the ticket in a traceable manner.

Elements of a ticket history:

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The function / module Ticket history belongs to:

Ticket systems

Software solutions with function or module Ticket history:

SERVICE ASSISTANT (MR.KNOW)
Your digital employee in service management
KLUSA
KLUSA
 
 
 
 
 
 
Resource planning, cost planning, time recording, risk management, project reporting
CAS genesisWorld
CAS genesisWorld
 
 
 
 
 
 
The flexible, complete CRM system for all areas of your company
HEINZELMANN Service.Desk
Helpdesk-Software / IT-Service-Management-Software
PROJEKTA
 
 
 
 
 
 
Project Software - ERP for Service Providers
ROBERT KNOWS
ROBERT KNOWS
 
 
 
 
 
 
Inventory management / Contracts / Licenses / Helpdesk
audius:Software & Consulting for IT, software and consulting companies
Industry solution IT, software and consulting companies.
Magic Data Management & Analytics Platform
Organizational Intelligence for Business Excellence
audius.CRM Mobile Service – Field Service Management
The comprehensive solution for technical field service based on Microsoft Dynamics 365
SALES ASSISTANT (MR.KNOW)
Your digital sales representative and consultant
Show all 17 programs with Ticket history