What is meant by Table reservation?
The term "table reservation" refers to the process by which customers book a table in advance at a restaurant or similar dining establishment. This allows the restaurant to plan better and ensures that guests have a place at their desired time. Reservations can be made by phone, on-site, or online.
Typical software functions in the area of "table reservation":
- Online Reservation: Allows customers to book a table in real-time via a website or app.
- Availability Display: Shows real-time availability of tables for specific times.
- Confirmation and Notifications: Automated email or SMS notifications that confirm reservations or remind customers of upcoming bookings.
- Capacity Management: Optimizes table allocation and distribution to ensure maximum occupancy.
- Guest Management: Tracks customer preferences and history to provide personalized experiences for regular guests.
- POS System Integration: Links reservations with the point-of-sale system to facilitate seamless order and payment processing.
- Waitlist Functionality: Manages waitlists in case no tables are available.
- Statistics and Reporting: Analyzes reservation data to identify peak times, customer trends, and improve occupancy rates.