SoftGuide > Functions / Modules Designation > Service field operations

Service field operations

What is meant by Service field operations?

Service field operations refer to the department of a company responsible for providing on-site services, repairs, maintenance, or installations to customers. These teams typically work outside the company's premises and visit customers at their locations to troubleshoot technical issues, install products, or offer general servicing. The service field operations play a crucial role in customer satisfaction and retention.

Typical functions of software in the area of "Service field operations" can include:

  1. Scheduling and dispatching of field service appointments.
  2. Management of service orders, assignments, and work hours.
  3. Provision of route optimization for field service technicians.
  4. Capture of service reports and work logs on-site.
  5. Integration of real-time communication and updates between headquarters and field service.
  6. Generation of invoices and quotes directly on-site at the customer's location.

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The function / module Service field operations belongs to:

Interfaces

field service management

Software solutions with function or module Service field operations:

audius:Energy for power engineering companies
Solution for sale, customer service, planning, installation of power generation products
audius:Software & Consulting for IT, software and consulting companies
Industry solution IT, software and consulting companies.
GEBRA-Suite
GEBRA-Suite
 
 
 
 
 
 
Customized business applications with flexible modules
MaintMaster
MaintMaster
 
 
 
 
 
 
Organise and optimise your maintenance with MaintMaster
GS-Service
GS-Service
 
 
 
 
 
 
Software for adaptive and strategic maintenance solutions (IPS,mobile system)
SERVICE ASSISTANT (MR.KNOW)
Your digital employee in service management
EcholoN Service Management Suite
EcholoN - holistic service management
SAMA
SAMA
 
 
 
 
 
 
Maintenance software for planning, controlling and analyzing your workflows
som.glas
 
 
 
 
 
 
Software for glaziers, glazieries, glass trade and glass construction.
MService
MService
 
 
 
 
 
 
All-In-One-Software
Show all 27 programs with Service field operations