SoftGuide > Functions / Modules Designation > Service Automation

Service Automation

What is meant by Service Automation?

The term "service automation" refers to the use of technology to automate recurring tasks and processes in service delivery. The goal of service automation is to improve efficiency and quality, reduce human errors, and free up resources for strategic activities. It includes applications in customer service, IT administration, and the provisioning and management of services.

Typical Software Functions in the Area of "Service Automation":

Examples of "Service Automation":

 

 

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The function / module Service Automation belongs to:

Customer management

Software solutions with function or module Service Automation:

HelloID
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Secure Cloud Identity & Access Management