What is meant by Resident survey?
The term "resident survey" refers to the process of systematically collecting opinions, experiences, and needs from the residents of a housing facility, care home, or similar establishment. The goal is to measure resident satisfaction, understand their needs better, and make improvements based on their feedback.
Typical software functions in the area of "resident survey":
- Survey Design: Creation and customization of questionnaires to capture residents' opinions and needs. This often includes multiple-choice questions, open-ended questions, and rating scales.
- Survey Administration: Distribution of questionnaires to residents, either in paper form or digitally. The software can support various methods such as email, online forms, or tablets.
- Data Analysis: Evaluation of collected data, including calculating averages, identifying trends, and spotting problem areas.
- Reporting: Generation of detailed reports and dashboards summarizing and visualizing survey results. This may also include comparative analyses and time-series analyses.
- Results Communication: Automated notifications and reporting to relevant stakeholders to communicate the results and plan necessary actions.
- Feedback Management: Collection and management of specific resident feedback, including handling comments and suggestions.
- Action Plan Integration: Support in developing and tracking action plans to implement improvements based on survey results.
- Data Protection and Compliance: Ensuring that all personal data is collected, stored, and processed in accordance with applicable data protection regulations.