What is meant by Requests from data subjects?
The term "Data Subject Requests" refers to the rights that individuals have under the General Data Protection Regulation (GDPR) to request information about the processing of their personal data or to raise other data protection-related concerns. These rights include, among others, the right of access, rectification, erasure, restriction of processing, data portability, and objection. Companies are obligated to process and respond to such requests within a specified timeframe.
Typical software functions in the area of "Data Subject Requests":
- Request Management: Systematic recording, processing, and tracking of data subject requests, including deadline monitoring.
- Identity Verification: Verification of the requester's identity to ensure that the request is made by the data subject themselves.
- Automated Response Templates: Provision of standardized response templates for efficient processing of requests.
- Documentation and Audit Trail: Comprehensive documentation of the entire process for evidence purposes in case of regulatory audits.
- Data Access Management: Management of access rights to personal data to ensure that only authorized personnel can access the data.
- Reporting and Analysis Functions: Creation of reports on the number and type of requests and their processing status.
Examples of "Data Subject Requests":
- Access Request: An individual requests information about the personal data stored about them and its processing.
- Rectification Request: An individual requests the correction of inaccurate or incomplete personal data.
- Erasure Request ("Right to be Forgotten"): An individual requests the deletion of their personal data.
- Restriction Request: An individual requests the restriction of processing of their data under certain conditions.
- Data Portability Request: An individual requests the transfer of their data to another service provider or in a structured, commonly used, and machine-readable format.
- Objection Request: An individual objects to the processing of their personal data, particularly in the context of direct marketing.