"Process reporting" refers to the capture, analysis, and presentation of data and information about business processes within a company. It involves collecting and evaluating various metrics, indicators, and performance information to gain insights into the performance, efficiency, and effectiveness of processes. Process reporting enables companies to track the progress of their processes, identify trends, pinpoint problem areas, and make informed decisions for process optimization.
Typical functions of software in the "process reporting" area are:
Data extraction and aggregation: Capturing data from various sources and aggregating it into meaningful report content.
Dashboard creation: Creating interactive dashboards with graphical representations and charts to visualize process metrics and performance at a glance.
Customizable reporting: Ability to generate customized reports that meet specific requirements and interests of users or departments.
Automation of reporting processes: Automating reporting processes to ensure timely and consistent reporting.
Ad-hoc querying: Ability to perform ad-hoc queries to gain immediate insights into specific aspects of process performance.
Performance tracking over time: Tracking the performance of business processes over time to identify trends and developments.
Custom metrics: Definition and calculation of custom performance metrics that measure specific aspects of process performance.
Filtering and drill-down capabilities: Ability to filter and drill down into data by various dimensions to gain detailed insights.
Export and sharing features: Exporting reports in various formats and sharing them with other users or departments.