The "identification of processes" refers to the systematic process of recognizing and capturing all business processes within an organization. The goal is to identify all activities, workflows, and interactions that occur within the organization to gain a comprehensive understanding of the business operations. This includes identifying main processes as well as their subprocesses, interfaces between processes, and responsibilities of the individuals or departments involved.
Typical functions of software in the "identification of processes" area are:
Documentation and capture of processes: Capturing and documenting all business processes using text descriptions, diagrams, or other visual representations.
Process mapping and modeling: Creating process maps, flowcharts, or other models to depict the relationships and dependencies between the identified processes.
Structuring and organization: Structured organization of the identified processes into hierarchical structures or categories to enable easy navigation and management.
Collaborative capture: Ability for multiple users to collaboratively capture processes to consider different perspectives and insights.