"Process automation" refers to the implementation of repetitive, manual, or time-consuming processes using software and technology to make them more efficient, faster, and error-free. This involves automating tasks, steps, or decisions within a business process by defining rules, workflows, or scripts that trigger certain actions automatically.
Typical functions of software in the field of process automation include:
Workflow design and automation: The software enables the design and automation of workflows to control and automate the flow of tasks or processes.
Rule-based automation: Rules can be defined to monitor specific conditions and automatically trigger actions when the conditions are met.
Integration of applications and systems: Ability to integrate with various applications and systems to exchange data and control automated processes across different platforms.
Form and document automation: Automation of form and document creation, distribution, and processing within a process.
Notifications and alerts: Automatic generation of notifications and alerts to inform users about important events or actions required.
Reporting and analytics: Generation of reports and analytics on automated processes to gain insights into performance and efficiency.
Scalability and flexibility: The software provides scalability and flexibility to meet various automation requirements and adapt to changing business needs.