What is meant by Price requests?
"Price inquiries" refer to requests from customers or potential customers for pricing information on specific products or services. These inquiries can come from existing business partners as well as new prospects and often represent the first step in a sales process.
Typical Functions of Software in the Area of Price Inquiries:
- Capture and Management of Inquiries: Automatic capture and centralized management of all incoming price inquiries.
- Automated Response Functions: Ability to send automated price information based on predefined rules and prices.
- Price Calculation: Support for quick and accurate price calculations considering factors such as volume discounts, delivery costs, and individual customer agreements.
- Quote Generation: Generation and sending of quotes directly from the price inquiry.
- History Tracking: Tracking and storing of price inquiries and quotes for future reference and analysis.
- Integration with CRM and ERP: Seamless integration with CRM and ERP systems for better customer data management and synchronization of price information.
- Notification Systems: Notifying relevant staff of new price inquiries for prompt handling.