"Booking processes" refer to all processes and transactions related to the reservation or booking of services, products, or facilities.
Typical functions of software in the "Booking processes" domain may include:
Booking creation: Ability for users to create bookings for accommodations, flights, events, rental cars, and other services or products.
Availability check: Checking the availability of services or products for the desired time period and location.
Price calculation: Calculation of the total price for the booking based on various factors such as period, number of guests, or special offers.
Reservation management: Management of bookings, including changes, cancellations, rescheduling, and additional services.
Payment processing: Processing payments for bookings through various payment methods such as credit cards, PayPal, or bank transfers.
Notifications: Sending confirmation emails, reminders, and updates to customers and providers about the booking status and relevant information.
Calendar integration: Integrating bookings into calendar applications for clear planning and organization.
Customer management: Capturing and managing customer information for recurring bookings and personalized service.
Reporting: Generating reports on booking processes, revenues, occupancy rates, and other performance metrics for analysis and decision-making.
Integration with third parties: Integration with external booking platforms, travel providers, or channel managers to maximize the reach and efficiency of booking processes.