What is meant by Output Management?
The term "output management" refers to the systematic control and optimization of business processes related to the creation, processing, distribution, and archiving of documents and information in various formats and across different channels. Output management encompasses both digital and physical outputs, ensuring that all relevant information reaches the intended recipients at the right time, in the correct format, and through the appropriate channel.
Typical software functions in the area of "output management":
- Multichannel Output: Support for outputting documents and information through various channels, such as email, print, fax, web portals, and mobile devices.
- Document Formatting: Customizing and converting documents into various formats like PDF, XML, HTML, or other specific file formats.
- Personalization: Creating personalized documents tailored to the individual recipient, e.g., by integrating address data, customer information, or specific content.
- Batch Processing: Automated bulk processing of documents and their scheduled output to a large number of recipients.
- Template Management: Managing standardized templates to ensure consistent and brand-compliant output.
- Archiving: Long-term storage and management of output documents in a legally compliant archive system.
- Document Tracking: Monitoring and tracking the delivery status of documents, such as whether an email was delivered and opened.
- Compliance Management: Ensuring adherence to legal requirements and internal policies in document creation and output.
- Automated Workflows: Setting up automated processes for document creation, distribution, and archiving based on defined rules and events.