Order tracking refers to the monitoring and management of orders or purchases within a software solution. This function enables businesses to monitor and control the progress of orders through various stages.
Typical Functions of Software in "Order Tracking":
Order Status Tracking: Real-time overview of the current status of an order, including confirmation, processing, shipping, and delivery.
Scheduling and Deadlines: Management of delivery dates and deadlines to ensure timely order fulfillment.
Inventory Management: Checking product or material availability to fulfill orders.
Communication and Notifications: Automatic notifications to relevant parties about status changes, delays, or special requirements.
Order Documentation: Storage and management of order-related documents such as purchase orders, delivery notes, and invoices.
Reporting and Analysis: Generation of reports and analysis on order history, revenues, and performance metrics.
Integration with Other Systems: Capability to seamlessly integrate with ERP systems, inventory management systems, and accounting software to streamline business processes.
Custom Workflows: Configuration of custom workflows for order processing according to specific business requirements.